At a Glance
- Tasks: Install and maintain IT equipment while providing friendly support to users.
- Company: Join the Witherslack Group, dedicated to creating brighter futures for young people.
- Benefits: Enjoy a competitive salary, 35 days holiday, and ongoing professional development.
- Other info: Flexible benefits and beautiful working environments await you!
- Why this job: Make a real difference by supporting technology in inspiring environments.
- Qualifications: Solid knowledge of Microsoft systems, troubleshooting, and networking required.
The predicted salary is between 25000 - 32000 £ per year.
IT Field Technician £25,000 - £32,000 + excellent benefits. Based at our sites across the South East. Looking for a job where you can support creating brighter futures? Want to take care of our tech and help to do something extraordinary? Join us in our IT Field Technician role and you can do both.
What We Do For You
Our IT Technicians are people who dazzle our end users every day, by installing, maintaining, or fixing technology in their offices, classrooms and homes while offering them daily support and expertise to support them in their goal of providing aspirational environments for all our young people. A Driving License is a requirement for this role as you will be visiting sites across the region, providing them with friendly, proactive IT support which will help our teams to create brighter futures. You’ll install equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose to help keep everything up and running across the Witherslack Group.
Key Responsibilities
- Install and maintain IT equipment and software in offices, classrooms and remote sites.
- Provide daily support and troubleshooting to end users.
- Diagnose and resolve hardware, software, networking and device issues.
- Travel to sites across the South East to deliver on-site IT support.
Qualifications and Skills
You will need to have solid expertise in the following key areas:
- Microsoft Operating systems and Microsoft Office Applications
- iPad support (preferably in an educational environment)
- Networking knowledge
- Hardware and software troubleshooting
Benefits
- Salary: £25,000 - £32,000 dependent on experience
- Training: Ongoing professional development.
- Holiday: 35 days holiday (including bank holidays)
- Flexible benefits package: adjust holiday allowance, pension and life insurance
- Wellbeing: access to wellbeing tools and employee assistance
- Medical cover: reimbursement for optician and dental appointments and high-street discounts
- Beautiful working environments with the best facilities
- Recommend a friend scheme offering a £1,000 bonus each referral
The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (coverage of cost provided). We are an equal opportunities employer welcoming applications from all sections of the community.
IT Technician - South East employer: Witherslack Group
The Witherslack Group is an exceptional employer, offering IT Technicians a rewarding opportunity to make a real difference in the lives of young people across the South East. With a strong commitment to employee growth through ongoing professional development, a generous benefits package including 35 days of holiday, and a supportive work culture that values wellbeing, you will thrive in an environment dedicated to creating brighter futures. Join us and enjoy beautiful working environments while being part of a team that truly cares about its mission.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician - South East
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Witherslack Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Witherslack Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Witherslack Group!
✨Direct Apply to Witherslack Group
Let's not forget to apply directly through the Witherslack Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician - South East
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Witherslack Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Witherslack Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Witherslack Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
