At a Glance
- Tasks: Support tech in schools and homes, ensuring everything runs smoothly for our young people.
- Company: Join the UK's top-rated special education and care provider.
- Benefits: 35 days holiday, flexible benefits, medical cover, and high-street discounts.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real difference in young people's lives while developing your IT skills.
- Qualifications: Experience with Microsoft systems, iPads, networking, and hardware/software support.
The predicted salary is between 30000 - 40000 £ per year.
Based at our sites across the South East. Looking for a job where you can support creating brighter futures? Want to take care of our tech and help to do something extraordinary? Join us in our IT Field Technician role and you can do both.
We are the highest Ofsted-rated provider in the country for special education and care. Our teams are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. For children with complex needs, the level of care and education we provide must go above and beyond. That’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in‑house clinical teams, we’re proud to have won a reputation for excellence and market‑leading Ofsted ratings.
Our IT Technicians dazzle our end users every day by installing, maintaining, or fixing technology in their offices, classrooms, and homes while offering them daily support and expertise to help them reach the goal of providing aspirational environments for all our young people. A Driving License is a requirement for this role as you will be visiting sites across the region, providing friendly, proactive IT support which will help our teams to create brighter futures. You’ll install equipment and keep it well maintained, and when problems arise, you will troubleshoot and diagnose to help keep everything up and running across the Witherslack Group.
Here at Witherslack Group, we celebrate everyone’s differences as that’s what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds, and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage, and inspire our young people to be themselves. We’ll give you the chance to build an exciting career in a fast‑growing organisation, where you’re free to achieve your potential.
Qualifications & Key Areas
- Microsoft Operating systems and Microsoft Office Applications
- iPad support (preferably in an educational environment)
- Networking knowledge
- Hardware and software
What we do for you
We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you’ll get to make a genuine difference to the lives of our young people – plus you’ll get:
- Holiday: 35 days holiday (including bank holidays)
- Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension, and life insurance
- Wellbeing: a host of wellbeing tools and advice including employee assistance
- Medical cover so you can claim back the cost of things like an optician or dentist appointment and a host of high-street discounts
- Beautiful working environments with the very best facilities
- A recommend a friend scheme that offers a £1,000 bonus every time
Join the UK’s best special education and care provider. Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose‑led employer, in an environment that allows you to be yourself.
The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community.
IT Technician - South East in London employer: Witherslack Group Ltd.
At Witherslack Group, we pride ourselves on being the highest Ofsted-rated provider in special education and care, offering a fulfilling work environment where IT Technicians can make a real difference. Our commitment to employee wellbeing is reflected in our generous benefits package, including 35 days of holiday, flexible working options, and a supportive culture that celebrates diversity. Join us in creating brighter futures for young people while enjoying opportunities for personal and professional growth in beautiful working environments across the South East.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician - South East in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Witherslack Group Ltd. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Witherslack Group Ltd. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Witherslack Group Ltd.!
✨Direct Apply to Witherslack Group Ltd.
Let's not forget to apply directly through the Witherslack Group Ltd. website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician - South East in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Witherslack Group Ltd..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Witherslack Group Ltd.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Witherslack Group Ltd.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
