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- Tasks: Empower teams by delivering innovative IT training and support for new technologies.
- Company: Join a prestigious law firm committed to integrity, collaboration, and innovation.
- Benefits: Flexible hours, competitive salary, health benefits, and a vibrant work culture.
- Why this job: Be part of a dynamic team driving change in a global law firm with cutting-edge technology.
- Qualifications: Experience in IT training and a passion for technology and innovation.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
About Withers: A law firm focused on people, performance, and collaboration. For the past 125 years, we have supported some of the world’s most remarkable people and organisations at defining moments in their lives. As the global private client firm, we are trusted advisors to families, founders, fiduciaries and businesses – and more than this, to governments, charities and financial institutions. We structure, grow and preserve capital. We protect reputations and relationships, ideas and innovations. We secure our clients’ legacies across generations. We are united in our commitment to integrity, quality and collaboration.
The Role: Aligned to a continuous drive to innovate, Withers has recently launched a new business strategy which focuses on reviewing and improving how our firm operates across all regions and divisions in order to optimise productivity through the better use of technology, and ultimately to deliver the best service to our clients. This will be achieved through a number of means including examining and optimising technology skills, the processes that our people use, and the technologies which they are using.
Tasks And Responsibilities:
- Innovation & Change Enablement: Work closely with the AI & Innovation team, including delivery lead, business analyst, and solution architect, to assess work practices and support improvements through training. Support the integration and adoption of new technologies into daily working practices through identifying user issues and opportunities and proactively working to identify solutions.
- Stakeholder Engagement & Coaching: Collaborate with legal and business services teams to understand workflows, identify inefficiencies, and recommend technology‑driven solutions. Provide one‑on‑one coaching to staff at all levels to improve productivity through effective tool usage.
- Training Strategy & Delivery: Design, implement, and deliver training programmes for both existing systems and new technologies, including generative AI tools like Microsoft Copilot. Deliver training in various formats: classroom, remote, one‑on‑one, and desk‑side, tailored to user needs and roles.
- Continuous Improvement & Knowledge Development: Monitor user adoption and gather feedback to refine training programmes and tool configurations. Stay informed on emerging technologies, AI regulations, and Microsoft 365 capabilities.
- Operational Support & Collaboration: Partner with the Global IT Training Manager and global training team to align with the firm’s technology and innovation strategy. Assist with course promotion, scheduling, delegate registration, and attendance tracking.
This list of duties and responsibilities is not exhaustive. It is intended to describe the general content of, and requirements for the performance of this job, and as such, the role may also include the undertaking of additional tasks as required.
Skills, Knowledge, Qualifications And Competencies:
- Office 365 - Word, PowerPoint, Outlook, Excel, Teams, OneNote, OneDrive
- Strong working knowledge of Microsoft 365 Copilot, ChatGPT, or similar GenAI tools
- Expertise in prompt engineering and AI‑assisted productivity techniques
- TAP/Microsoft Certified Trainer (MCT) (or equivalent)
The Essentials: 930am to 530pm but flexibility is a must. We would be open to considering alternative work hours. 12 week probation period 4 week notice period. Flexible benefit package including pension, private medical insurance, denplan, season ticket loan, subsidised gym memberships, lifestyle discount scheme, the ability to buy and sell holidays, flu jabs, doctors consultation service, cycle to work scheme, on site café and more.
IT Trainer employer: Withers
Contact Detail:
Withers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Trainer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that IT Trainer role.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your tech know-how during interviews. Bring examples of how you've used tools like Microsoft 365 Copilot or other AI technologies to improve processes. This will make you stand out!
✨Tip Number 3
Be proactive! If you see an opportunity to help a company improve their tech training or processes, don’t hesitate to suggest it. This shows initiative and that you’re already thinking about how you can add value to their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our innovative team at Withers.
We think you need these skills to ace IT Trainer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the IT Trainer role. Highlight your passion for innovation and change, as well as your ability to work collaboratively across teams.
Showcase Your Training Skills: Since this role is all about delivering effective training, be sure to include examples of your previous training experiences. Mention any tools or techniques you've used, especially if they relate to Microsoft 365 or generative AI.
Be Professional Yet Personable: While we want to see your professional side, don’t forget to let your personality shine through! We value a friendly and enthusiastic approach, so feel free to express your passion for technology and helping others.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and shows your genuine interest in joining our team at Withers.
How to prepare for a job interview at Withers
✨Know Your Tech Inside Out
As an IT Trainer, you'll need to be well-versed in the latest technologies, especially Microsoft 365 and generative AI tools. Brush up on your knowledge of these systems and be ready to discuss how you've used them in past roles. This will show your passion for innovation and your ability to adapt to new tools.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully trained or coached others in a tech environment. Highlight your ability to tailor training sessions to different audiences, whether it's one-on-one coaching or group workshops. This will demonstrate your interpersonal skills and your commitment to fostering a collaborative work environment.
✨Understand the Firm's Culture
Withers values integrity, collaboration, and high performance. Familiarise yourself with their mission and values, and think about how you can contribute to their culture. During the interview, share how your personal values align with theirs and how you can help drive their innovative strategies forward.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to overcome challenges in tech training or implementation. Be ready to explain your thought process and the outcomes, as this will showcase your strategic thinking and ability to thrive under pressure.