Withers is seeking an IT Service Desk Team Leader to oversee the UK and EU Service Desk, delivering high-quality, multi-channel support. The role requires holding the team to clear priorities, coaching analysts and managing escalations to uphold service levels.
The successful candidate will combine frontline support with leadership, driving continuous improvement and stakeholder communication across offices in the UK and Europe.
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IT Service Desk Team Lead — Hybrid & Service Excellence employer: Withers
Withers is an exceptional employer located in the heart of London, offering a dynamic work culture that prioritises collaboration and professional growth. As a Client Onboarding & Billing Specialist, you will benefit from comprehensive training and development opportunities, alongside a supportive team environment that values your contributions to client relationships and compliance. Enjoy the unique advantage of working in a prestigious firm that champions diversity and innovation, making it a rewarding place to advance your career.
