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- Tasks: Coordinate IT releases, ensuring smooth implementation and minimal disruption across teams.
- Company: Join a leading professional services firm in the heart of London.
- Benefits: Enjoy a permanent role with competitive salary and opportunities for growth.
- Why this job: Be at the forefront of IT innovation and make a real impact on service delivery.
- Qualifications: Detail-oriented with strong project management skills and a proactive attitude.
- Other info: Collaborative environment with a focus on quality, teamwork, and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Type: Permanent - Full Time
Location: London
Job Role: Information Technology
Reporting to: IT Change and Release Manager
What are we looking for?
We are seeking a detail-oriented and collaborative Release Analyst to support the planning, scheduling, and coordination of releases and implementations across our IT landscape. The IT Release Analyst will work closely with delivery teams, change enablement, service management, and business stakeholders to ensure that IT releases are implemented smoothly, with minimal disruption, and in alignment with ITIL 4 best practices.
This role requires a thorough understanding of continual service improvement, software development lifecycle, excellent project management skills, and the ability to work in a fast-paced, dynamic environment. IT releases can include desktop builds, application updates, service updates, system patches, security improvements, and large IT projects.
Possessing a strong professional and flexible character is a key requirement for this role. You must be proactive, motivated, hold great attention to detail, and have a willingness to learn. You will need to be self-sufficient within your daily duties and be comfortable working day to day with a wide range of people, including members of senior management, project managers, technical and support teams, and legal staff to ensure the effective delivery of business-led initiatives.
The individual must have excellent leadership, interpersonal, and communication skills. You must demonstrate credibility and knowledge, often operating as the conduit between delivery teams and support teams. Therefore, you will need to be comfortable working day to day with a wide range of people, including members of senior management, project managers, technical and support teams, business services, and legal staff to ensure the effective delivery of both IT and business-led initiatives.
You will have a proven track record in IT Service Management in medium to large multi-site professional services organisations, with a strong focus on customer service, security, and compliance. Broad experience of legal industry applications is an advantage.
A self-starter with an extremely high level of personal organisation and professionalism is required, together with a 'can-do' attitude and an ability to work to tight deadlines and under pressure. This person must inspire a positive work environment and help champion quality, innovation, collaborative teamwork, and service to the business.
The individual will work in our London office as part of the Global Systems Team. The Global Systems Team is responsible for supporting and maintaining the firm's technology across geographical regions. The Global Systems Team is split into six functional but collaborative groups – Infrastructure, Applications, Development, Solution Architecture, Testing, and Change and Release. The priority for all IT activity is to maintain the highest levels of stability and reliability in the services delivered.
Areas Of Focus And Responsibilities:
- Coordinate across multiple teams all activities within the end-to-end release cycle to ensure successful and timely delivery.
- Ensure appropriate checkpoints are met and coordinate release sign off between the various gateposts in the release cycle.
- Track release issues, risks, and dependencies, and escalate when necessary.
- Work closely with IT and PMO teams to encourage adoption of the release management processes and to ensure compliance.
- Provide communication and information, including relevant release reports as required.
- Coordinate with the System owners and Test lead the build and testing process phases of releases.
- Carry out regular reviews of the Release management processes with IT Change and Release manager, identify and recommend service improvements.
- Assist the IT Change and Release manager in completing regular audits of the Release Management process.
- Work with IT Change and Release manager to ensure the release processes are appropriately documented, communicated, and understood.
- Ensure all IT teams adhere to the Release management processes.
IT Release Analyst employer: Withers
Contact Detail:
Withers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Release Analyst
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works in IT. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise as an IT Release Analyst and gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to release management and ITIL best practices. Think about real-life scenarios where you've successfully coordinated releases or solved issues. This will help you stand out and show that you're ready for the role.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace IT Release Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Release Analyst role. Highlight your experience with ITIL practices, project management, and any relevant software development lifecycle knowledge. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your collaborative spirit and detail-oriented nature, and don’t forget to show off your proactive attitude. We love a good story!
Showcase Your Communication Skills: As an IT Release Analyst, you'll be the bridge between teams. Make sure your application reflects your excellent communication skills. Whether it's in your CV or cover letter, demonstrate how you've effectively communicated with various stakeholders in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Withers
✨Know Your ITIL 4 Basics
Make sure you brush up on ITIL 4 principles before the interview. Understanding how these best practices apply to release management will show that you're not just familiar with the theory but can also implement it in real-world scenarios.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you coordinated multiple teams or managed tight deadlines. Highlight your ability to track issues and dependencies, as this is crucial for the role of an IT Release Analyst.
✨Demonstrate Your Communication Skills
Since you'll be liaising with various stakeholders, practice articulating complex ideas clearly and concisely. Think of examples where your communication made a difference in project outcomes, especially in a collaborative environment.
✨Be Ready to Discuss Continuous Improvement
The role requires a focus on continual service improvement. Be prepared to discuss how you've identified areas for improvement in previous roles and what steps you took to implement changes. This shows your proactive nature and commitment to quality.
