IP Administrator

About Us Withers & Rogers is one of Europe’s largest dedicated intellectual property law firms, with offices across the UK, Paris and Munich. Established more than 140 years ago, we remain as passionate as ever about making intellectual property work to our clients’ best advantage. Today, our clients include many renowned, innovative organisations from across Europe, North America, and Asia. We believe that our patent and trade mark attorneys, support, and operations staff have a breadth of expertise and a depth of specialist sector knowledge that is second to none. Our purpose is building trusting relationships, and our vision is to be an independent, responsible, sustainably profitable, and globally focused firm. The Role This is a full-time permanent position ideally based in our Bristol office; however, we are open to the successful candidate working from our Sheffield, London or Birmingham office instead. Hybrid working options, including working from home, are available. In this role, your responsibilities will include: - Managing own and team inboxes, processing emails and post (mainly electronic but some hard copy), updating our case management system and acknowledging receipt, where appropriate. - Accurate and daily maintenance of case management system, including following workflows and generating standard correspondence from templates, and liaising with Records and Finance departments, as well as sister company, Withers & Rogers Renewals. - Full secretarial support, including all typing of documents, including letters, emails, and patent specifications. - Preparation of official forms for UK, European and other patent applications, and design applications, including use of online filing software, the payment of official fees and reporting accurately. - Organising and prioritising own workload and keeping a level-headed approach in a busy working environment. - Accurately following Withers & Rogers processes and procedures, and client-specific processes and procedures where applicable. - Producing/maintaining documentation to capture processes developed for key clients. - Accurate preparation and processing of invoices, using e-billing systems where necessary. About You To join us as an IP Administrator, you’ll need: - Patent administration experience is preferred, or a strong administration background. - Good communication skills and ability to interact with all levels of internal and external contacts. - Attention to detail and pride in work product. - The ability to balance and prioritise workload, remain composed and level-headed during periods of particularly busy activity, proactively helping other members of the team. Ability to manage an attorney's emails, judge urgency, and action as required. - Good Microsoft package skills, particularly Outlook, Word, Teams and Excel, with ideally an understanding of case management systems and experience in following/generating standard procedures and templates for repeat tasks. - The desire to learn and a willingness to become involved. - Ability to work individually and within a team. Your Rewards - Competitive salary - Benefits such as healthcare cash plan and additional holiday purchase scheme - Flexible working options - Enhanced Parental Leave options - Positive and welcoming work environment Applications will be reviewed as they are received, so early applications are encouraged. We foster a supportive and inclusive culture where employees are encouraged to broaden their knowledge, challenge themselves and share their ideas. If you think you have the skills to succeed, we would love to hear from you