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- Tasks: Support customers with technical queries over the phone and gain hands-on experience.
- Company: Join a friendly team in Huddersfield with a passion for tech.
- Benefits: Good salary, career progression, and a relaxed working environment.
- Why this job: Perfect for tech enthusiasts looking to grow their skills in a supportive setting.
- Qualifications: Must have Linux experience and strong communication skills.
- Other info: Part-time role with potential for full-time opportunities.
The predicted salary is between 800 - 1200 £ per month.
We're looking for a talented trainee technical support technician to join our team in Huddersfield. You will already have a strong proven interest in all things computer related, such as a hobby in coding or working with computers, as well as a minimum of 1 year experience of working on a technical helpdesk.
The role involves speaking with customers over the phone, so you must be confident on the phone and with communication in general. We will train you to support 1st and 2nd line queries for Windows desktops and Windows and Linux servers.
We offer excellent career progression prospects and a good salary with a relaxed working environment in a small team. Applicants will have a proven history of trying out Linux Desktop and Windows at home or in a work environment. Please do not apply if you are not familiar with Linux; we do not accept applications with no Linux experience.
Please note this position is on site in our Huddersfield offices working in a small team. No remote working. The role is part time up to 3 days per week with a possibility to move to full time in future.
Part Time Trainee Technical Support in Huddersfield employer: With Support Limited
Contact Detail:
With Support Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Trainee Technical Support in Huddersfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on us and our work culture. This will help you tailor your answers and show that you're genuinely interested in joining our team.
✨Tip Number 2
Practice makes perfect! Brush up on your technical knowledge, especially around Windows and Linux systems. We want to see your passion for tech, so be ready to chat about your experiences and any projects you've worked on.
✨Tip Number 3
Communication is key! Since you'll be speaking with customers over the phone, practice explaining technical concepts in simple terms. This will help you stand out as someone who can bridge the gap between tech and non-tech folks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join our team in Huddersfield.
We think you need these skills to ace Part Time Trainee Technical Support in Huddersfield
Some tips for your application 🫡
Show Your Passion for Tech: Let us see your enthusiasm for all things computer-related! Mention any coding projects or tech hobbies you have. This will help us understand your genuine interest in the role.
Highlight Your Helpdesk Experience: Make sure to detail your experience on a technical helpdesk. We want to know how you've tackled 1st and 2nd line queries before, so share specific examples that showcase your skills.
Be Confident in Your Communication: Since you'll be speaking with customers over the phone, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you're up for the challenge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at With Support Limited
✨Show Your Passion for Tech
Make sure to highlight your interest in computers and technology during the interview. Share any personal projects or experiences you've had with coding, Linux, or Windows systems. This will demonstrate your enthusiasm and commitment to the role.
✨Brush Up on Your Communication Skills
Since the role involves speaking with customers over the phone, practice your communication skills beforehand. Consider doing mock interviews with friends or family to build your confidence and ensure you can explain technical concepts clearly.
✨Familiarise Yourself with Common Queries
Research common 1st and 2nd line support queries related to Windows desktops and Linux servers. Being prepared with potential solutions or troubleshooting steps will show that you're proactive and ready to tackle challenges head-on.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team, the training process, or the company culture. This not only shows your genuine interest in the position but also helps you determine if it's the right fit for you.
