Strategic Customer Success Executive
Strategic Customer Success Executive

Strategic Customer Success Executive

Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with clients and drive product adoption through tailored onboarding and training.
  • Company: Leading data and research company in asset management.
  • Benefits: Enhanced vacation days, employee assistance programmes, and hybrid working model.
  • Why this job: Build rapport with senior stakeholders and make a real impact on client success.
  • Qualifications: Strong communication skills, attention to detail, and a data-driven approach.
  • Other info: Dynamic role with opportunities for professional growth and development.

The predicted salary is between 28800 - 48000 £ per year.

A leading data and research company in asset management is seeking a Customer Success Executive to engage with clients and drive product adoption. You will build rapport with senior stakeholders and support their needs with tailored onboarding and training. The role requires strong communication skills, attention to detail, and a data-driven approach to manage complex accounts.

Excellent benefits include enhanced vacation days, employee assistance programs, and a hybrid working model.

Strategic Customer Success Executive employer: With Intelligence

As a leading data and research company in asset management, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With a strong focus on professional development, we offer tailored training programs and opportunities for growth, alongside excellent benefits such as enhanced vacation days and a flexible hybrid working model. Join us in a dynamic environment where your contributions directly impact client success and drive meaningful change.
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Contact Detail:

With Intelligence Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategic Customer Success Executive

✨Tip Number 1

Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by researching the company’s products and recent developments. Show us you’re not just another candidate; demonstrate your passion for their mission and how you can drive product adoption.

✨Tip Number 3

Practice your communication skills! Role-play common interview questions with a friend, focusing on how you’d engage with clients and build rapport with senior stakeholders.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace Strategic Customer Success Executive

Customer Engagement
Product Adoption
Stakeholder Management
Onboarding
Training
Communication Skills
Attention to Detail
Data-Driven Approach
Account Management
Rapport Building

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Strategic Customer Success Executive role. Highlight your experience in engaging with clients and driving product adoption, as this is key for us.

Showcase Your Communication Skills: Since strong communication skills are a must-have, use your application to demonstrate how you've effectively communicated with senior stakeholders in the past. We want to see your ability to build rapport!

Be Detail-Oriented: Attention to detail is crucial for managing complex accounts. When writing your application, double-check for any typos or errors. A polished application shows us you care about the details.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at With Intelligence

✨Know Your Client

Before the interview, research the company and its clients thoroughly. Understand their needs and challenges in asset management. This will help you demonstrate how your skills can drive product adoption and support their goals.

✨Showcase Your Communication Skills

Prepare to discuss examples of how you've effectively communicated with senior stakeholders in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to build rapport and tailor your approach.

✨Be Data-Driven

Since the role requires a data-driven approach, come prepared with examples of how you've used data to manage complex accounts or improve customer success. This could include metrics you've tracked or insights you've gained that led to successful outcomes.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's approach to customer success and how they measure product adoption. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.

Strategic Customer Success Executive
With Intelligence

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