At a Glance
- Tasks: Manage client relationships and ensure success with our M&A deal portal.
- Company: Award-winning provider of market intelligence for the M&A community.
- Benefits: Competitive salary, commission, hybrid work model, and career growth opportunities.
- Other info: Collaborative environment with a focus on strategic planning and client engagement.
- Why this job: Be the trusted advisor for private equity clients and drive their success.
- Qualifications: Experience in account management and client relationship management required.
The predicted salary is between 112500 - 112500 £ per year.
Location: New York
Salary: $112,500 per year + Commission
Working Pattern: Hybrid (2 days WFH, 3 days Office)
SPS by With Intelligence is an award-winning provider of market intelligence for the M&A community. We help our private equity, corporate development, lender, and advisory clients navigate the competitive and opaque world of M&A deal origination to prioritise relationships, streamline internal processes, and improve overall firm performance.
The Role:
- Owning the client relationship and being the face of the product on key day-to-day interactions with existing private equity clients.
- Communicating the SPS solution and articulating how the portal transforms deal sourcing for private equity and other M&A participants.
- Understanding your clients’ requirements and industry challenges and being their trusted advisor and post-sales success leader.
- Creating account specific engagement plans for clients that outline their metrics for success and delivering scheduled strategic review sessions with key contacts.
- Ensuring full adoption of the SPS portal across your clients’ organisations and maximising value for them to secure year on year retention.
- Collaborating with other internal teams such as Client Strategy & Data Insights, Account Management/Sales, and Marketing to ensure client success.
- Developing a thorough understanding of the SPS solution.
Required skills: Account Management, Client Relationship Management, Private Equity, Strategic Planning
Required languages: English
Strategic Client Success Manager — M&A Deal Portal employer: With Intelligence
At SPS by With Intelligence, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture in the heart of New York. Our hybrid working model promotes a healthy work-life balance while offering competitive salaries and commission structures, alongside ample opportunities for professional growth and development within the dynamic M&A sector. Join us to be part of a team that values your contributions and empowers you to make a meaningful impact in the world of private equity.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Client Success Manager — M&A Deal Portal
✨Tip Number 1
Network like a pro! Reach out to your connections in the M&A space and let them know you're on the hunt for a Strategic Client Success Manager role. Personal referrals can give you a leg up, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by diving deep into the SPS solution. Understand how it transforms deal sourcing and be ready to discuss how you can help clients maximise their use of the portal. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Practice your pitch! You’ll want to articulate your experience in client relationship management and how you’ve successfully navigated challenges in the past. Make sure you can clearly communicate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Strategic Client Success Manager — M&A Deal Portal
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Strategic Client Success Manager role. Highlight your experience in account management and client relationship management, especially in the private equity sector. We want to see how you can bring value to our team!
Showcase Your Communication Skills:Since this role involves being the face of our product, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application to show us that you can articulate complex ideas effectively, just like you would with our clients.
Highlight Your Problem-Solving Abilities:We love candidates who can think on their feet! In your application, share examples of how you've tackled industry challenges or improved processes in previous roles. This will help us see you as a trusted advisor for our clients.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at With Intelligence
✨Know Your Stuff
Before the interview, dive deep into understanding the SPS solution and how it transforms deal sourcing for private equity. Familiarise yourself with the M&A landscape and be ready to discuss how you can help clients navigate their challenges.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you’ve created engagement plans or conducted strategic review sessions that led to client success and retention.
✨Be a Team Player
Since collaboration is key in this role, think of instances where you’ve worked with different teams to achieve a common goal. Be ready to discuss how you can work alongside Client Strategy, Data Insights, and Marketing to ensure client satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to client success and the specific challenges they face in the M&A space. This shows your genuine interest in the role and helps you understand how you can contribute effectively.