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- Tasks: Promote innovative products and manage customer relationships in a dynamic sales environment.
- Company: Join a leading executive search firm focused on the chemicals and manufacturing sectors.
- Benefits: Gain valuable experience, develop skills, and work in a supportive team atmosphere.
- Why this job: Be part of a mission to create a sustainable future through innovative chemistry.
- Qualifications: Strong customer service skills and ability to work under pressure.
- Other info: Opportunity for growth and learning in a fast-paced industry.
The predicted salary is between 28800 - 43200 £ per year.
Witan Search is a specialist executive search and recruitment firm connecting top talent with leading companies in the chemicals, manufacturing, and personal care sectors. With deep industry knowledge and a global network, we help businesses secure professionals who drive innovation and growth. Our consultative approach ensures we understand each client’s unique needs, delivering candidates aligned with their goals. We prioritise integrity, transparency, and quality in every search.
To create a sustainable future for all, our client harnesses the power of innovative chemistry in their business. They deliver a broad range of products and solutions to customers in every corner of the globe, serving the transportation, infrastructure, environment, and consumer industry sectors. Committed to innovation, they are driven by a passion to advance our customers' businesses through our deep understanding of their applications and the global trends that impact their operations.
As part of the sales team, you will actively promote our clients' name, products and services in a global market. You will carry out multiple duties, including:
- Order processing
- Production oversight
- Transport & Logistics
- Invoicing
- Providing all relevant copies of COAs, POD, and raw material collection
- Assisting the UK Sales Managers in following up on outstanding order volumes and other sales-related tasks
Skills:
- Internal focus for identified customers
- Inputting orders
- Order acknowledgement (Confirmation of completion & collection date/ Amending orders, tracking date movements & communicating to customers)
- Create and send COA/ collection notes to customers
- Manage Customer Release Notes
- Generate invoices for customers
- Dealing with customer complaints
- Regular dialogue with customers by phone, email and face-to-face meetings to develop strong relationships
- Quarterly customer forecast/offtake (Check, Plan, and allocate stock)
- Monthly stock report to be generated and sent to customers
- Understand the customer market and align the business to deliver their expectations
- Proactively ring/email customers to encourage placement of new sales orders
- Assist in organising exhibitions, attending as required
- Other tasks as required by your manager
Desired Characteristics:
- A strong customer service background
- Work under pressure and to strict and sometimes challenging deadlines, with the ability to prioritise own work
- Work on own initiative but realise the need for the whole team to get the business done
- Excellent communication skills, written and verbal
- Excellent interpersonal skills
- Have excellent administration, planning, organisational and time-keeping skills
- Positive “Can Do” attitude to challenge and deliver customer expectations
- Ability to remain flexible and deliver any ad-hoc duties/specific projects as assigned
- Chemical knowledge is desirable
Internal Account Coordinator in Manchester employer: Witan Search
Contact Detail:
Witan Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Coordinator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. The more connections you make, the better your chances of landing that Internal Account Coordinator role.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their market and be ready to discuss how your skills can help them achieve their goals. Show them you’re not just another candidate, but someone who truly gets their business.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your proactive attitude.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Internal Account Coordinator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Account Coordinator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our client!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with the company's goals. Remember, we love a positive 'Can Do' attitude!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects your written communication skills. Keep it clear, concise, and professional – we want to see your personality shine through!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Witan Search
✨Know the Company Inside Out
Before your interview, dive deep into understanding Witan Search and their client’s business. Familiarise yourself with their products, services, and the sectors they operate in. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since the role requires a strong customer service background, prepare examples from your past experiences where you successfully handled customer complaints or built strong relationships. Be ready to discuss how you prioritised tasks under pressure while maintaining a positive attitude.
✨Demonstrate Your Organisational Skills
The job involves multiple duties like order processing and invoicing, so highlight your organisational and time-keeping skills. Share specific strategies you use to manage your workload effectively, especially when facing tight deadlines.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the challenges they face in the market, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
