Witan Search is assisting a client in Birmingham to recruit a Customer Service Specialist who will be the first point of contact for inquiries, handling orders and providing clear, friendly support. You will work with Sales Engineers and Account Managers, help onboard customers, prepare quotations, manage orders through to invoicing, and maintain accurate records in our CRM and ERP systems.
The successful candidate is a confident communicator, highly organized, calm under pressure and enjoys
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Customer Experience Specialist in Birmingham employer: Witan Search
As a leading provider of metalworking fluids and industrial cleaners, we pride ourselves on being an excellent employer that values autonomy and professional growth. Our supportive work culture encourages continuous learning through ongoing technical training, while our field-based roles allow you to build meaningful relationships with customers across Oxfordshire. With competitive salaries and performance-related incentives, we offer a rewarding environment for those looking to make a significant impact in the engineering sector.