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- Tasks: Supervise front-of-house operations and deliver exceptional guest experiences.
- Company: Chalk Restaurant at Wiston Estate, a Michelin-listed fine dining venue.
- Benefits: Earn £14.00 per hour plus tronc, enjoy staff meals and discounts.
- Other info: Join a supportive team with excellent career progression opportunities.
- Why this job: Step into a leadership role in a high-end, service-driven environment.
- Qualifications: 3 years' experience in fine dining and strong leadership skills required.
The predicted salary is between 30000 - 35000 £ per year.
£14.00 per hour + Tronc in Wiston Estate, West Sussex
Full-Time | Permanent: 35 Hours per week
Location: Chalk Restaurant
Chalk at Wiston Estate works alongside a multi award-winning winery set in the heart of the South Downs. Chalk opened in November 2021 at the award-winning Wiston Estate vineyard and winery. We are a 50-cover restaurant with private dining and courtyard offering. Chalk holds a TripAdvisor Travelers Choice Award and is listed within the Michelin Guide.
Job Overview
We are seeking an experienced Restaurant Supervisor to join our fine dining team. This is an exciting opportunity for a passionate hospitality professional to step into a leadership role within a high-end, service-driven environment. You will support the Restaurant Manager in delivering exceptional guest experiences, leading the front-of-house team, and ensuring smooth day-to-day operations.
Key Responsibilities
- Supervise front-of-house operations during service
- Lead shifts and support pre-service briefings
- Deliver outstanding, personalised customer service
- Train, coach, and develop team members
- Handle guest feedback and resolve issues professionally
- Work closely with kitchen and bar teams to ensure seamless service
- Support rota management, stock control, and reporting
- Drive revenue through effective upselling and product knowledge
What We’re Looking For
- Minimum 3 years’ experience in a supervisory role within a fine dining or high-end restaurant
- A passion for hospitality and delivering exceptional service
- Strong leadership and communication skills
- Excellent attention to detail and presentation
- Good knowledge of food, wine, and service etiquette (WSET qualifications are a plus)
- A calm and professional approach in a fast-paced environment
- Flexibility to work evenings and weekends
- The ability to drive is essential due to the rural location.
Salary & Benefits
- Excellent tronc of £6-£8k a year on top of wages.
- Staff meals on shift
- Training and development opportunities
- Staff discounts on Wiston Wine and Chalk restaurant
- Career progression within a growing business
- A supportive and professional team environment
Apply Now
If you are passionate about fine dining and ready to take the next step in your hospitality career, we would love to hear from you. Please email CV to people@wistonestate.co.uk
Restaurant Supervisor in Wiston employer: Wiston Estate
Contact Detail:
Wiston Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor in Wiston
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at fine dining establishments. They might know about openings or can put in a good word for you.
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for hospitality and how you handle pressure. Be ready to share stories about your experiences and how you've delivered exceptional service.
✨Tip Number 3
Research the restaurant before your interview. Knowing about Chalk's menu, their wine selection, and their awards will show that you're genuinely interested and prepared to contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Wiston Estate and ready to take your career to the next level.
We think you need these skills to ace Restaurant Supervisor in Wiston
Some tips for your application 🫡
Craft a Personalised CV: Make sure your CV reflects your unique experience in fine dining. Highlight your supervisory roles and any specific achievements that showcase your leadership skills and passion for hospitality.
Tailor Your Cover Letter: Use your cover letter to tell us why you’re the perfect fit for Chalk Restaurant. Mention your love for delivering exceptional service and how your background aligns with our values and the role.
Showcase Your Knowledge: Don’t forget to mention your knowledge of food, wine, and service etiquette. If you have WSET qualifications, make them stand out! This shows us you’re serious about your craft.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands quickly!
How to prepare for a job interview at Wiston Estate
✨Know Your Menu Inside Out
Make sure you’re familiar with the restaurant's menu, including ingredients and preparation methods. This will not only help you answer questions confidently but also show your genuine interest in the role and the establishment.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight specific situations where you trained or coached team members, resolved conflicts, or improved service standards. This will demonstrate your capability to step into a supervisory position.
✨Practice Upselling Techniques
Since driving revenue through upselling is key, think of ways you can effectively promote dishes and drinks. Be ready to discuss your experience with upselling and how you can apply that knowledge at Chalk Restaurant.
✨Prepare for Scenario Questions
Anticipate questions about handling guest feedback or resolving issues during service. Think of real-life examples where you’ve turned a negative experience into a positive one, showcasing your calm and professional approach under pressure.