At a Glance
- Tasks: Lead a fine dining team and deliver exceptional guest experiences.
- Company: Chalk Restaurant at Wiston Estate, a Michelin-listed venue.
- Benefits: Competitive pay, tronc, and a chance to work in a stunning location.
- Other info: Join a passionate team in a beautiful rural setting.
- Why this job: Step into a leadership role and make a real impact in hospitality.
- Qualifications: 3 years' experience in fine dining and strong leadership skills.
The predicted salary is between 28000 - 30000 € per year.
£14.00 per hour + Tronc in Wiston Estate, West Sussex
Full-Time | Permanent: 35 Hours per week
Location: Chalk Restaurant
Chalk at Wiston Estate works alongside a multi award-winning winery set in the heart of the South Downs. Chalk opened in November 2021 at the award‑winning Wiston Estate vineyard and winery. We are a 50‑cover restaurant with private dining and courtyard offering. Chalk holds a TripAdvisor Travelers Choice Award and is listed within the Michelin Guide.
Job Overview
We are seeking an experienced Restaurant Supervisor to join our fine dining team. This is an exciting opportunity for a passionate hospitality professional to step into a leadership role within a high‑end, service‑driven environment. You will support the Restaurant Manager in delivering exceptional guest experiences, leading the front‑of‑house team, and ensuring smooth day‑to‑day operations.
Key Responsibilities
- Supervise front‑of‑house operations during service
- Lead shifts and support pre‑service briefings
- Deliver outstanding, personalised customer service
- Train, coach, and develop team members
- Handle guest feedback and resolve issues professionally
- Work closely with kitchen and bar teams to ensure seamless service
- Support rota management, stock control, and reporting
- Drive revenue through effective upselling and product knowledge
What We’re Looking For
- Minimum 3 years’ experience in a supervisory role within a fine dining or high‑end restaurant
- A passion for hospitality and delivering exceptional service
- Strong leadership and communication skills
- Excellent attention to detail and presentation
- Good knowledge of food, wine, and service etiquette (WSET qualifications are a plus)
- A calm and professional approach in a fast‑paced environment
- Flexibility to work evenings and weekends
- The ability to drive is essential due to the rural location.
Restaurant Supervisor employer: Wiston Estate
Chalk Restaurant at Wiston Estate offers a unique opportunity to work in a stunning location surrounded by award-winning vineyards, fostering a vibrant and supportive work culture. As a dedicated employer, we prioritise employee growth through training and development, ensuring our team members thrive in their roles while delivering exceptional service in a fine dining environment. Join us for a rewarding career where your passion for hospitality is celebrated and nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at fine dining establishments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for hospitality and how you handle pressure. Share stories from your past experiences that highlight your leadership skills and ability to deliver exceptional service.
✨Tip Number 3
Research the restaurant before your interview. Familiarise yourself with Chalk's menu, values, and any recent news. This shows us you're genuinely interested and ready to contribute to our team right from the start.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our award-winning team at Chalk.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your dedication to delivering exceptional service and how you’ve made a difference in previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Restaurant Supervisor position. Highlight relevant experience, especially in fine dining, and showcase your leadership skills. We want to see how you can contribute to our team at Chalk!
Be Specific About Your Experience:Don’t just list your past jobs; dive into the details! Talk about your responsibilities, achievements, and any challenges you overcame. This helps us understand how your background aligns with what we’re looking for in a supervisor.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Chalk!
How to prepare for a job interview at Wiston Estate
✨Know Your Menu Inside Out
Make sure you’re familiar with the restaurant's menu, including any specials and wine pairings. This shows your passion for the role and helps you answer questions confidently about food and drink.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight specific situations where you trained or motivated staff, as this is crucial for a supervisory position.
✨Practice Handling Guest Feedback
Think of scenarios where you’ve dealt with difficult customers or resolved complaints. Be ready to discuss your approach to ensuring guest satisfaction, as this is key in a fine dining environment.
✨Dress to Impress
Since you're applying for a high-end restaurant, make sure your attire reflects the establishment's standards. A polished appearance will demonstrate your understanding of the fine dining experience.
