At a Glance
- Tasks: Manage social content from brief to publication across multiple channels.
- Company: Join a dynamic team supporting a world-renowned brand.
- Benefits: Enjoy flexible work, health perks, and a vibrant office culture.
- Other info: Inclusive environment that celebrates diversity and fosters creativity.
- Why this job: Be at the heart of exciting social campaigns and make a real impact.
- Qualifications: 3-5 years in social or content agency with strong organisational skills.
The predicted salary is between 35000 - 45000 £ per year.
We’re looking for a highly organised, detail‑oriented Social Account Manager to join the team supporting one of the world’s largest and most recognisable brands. This role sits at the centre of a fast‑moving global social account, helping to bring content from brief to publication across multiple social channels and stakeholder groups. You’ll be responsible for keeping projects moving, coordinating cross‑functional teams, managing editorial workflows, and ensuring content is delivered accurately, on time, and to the highest standard.
We’re looking for someone who thrives in a fast‑paced agency environment, loves being in the detail, and takes genuine pride in operational excellence. You’ll be equally comfortable briefing creatives, managing content calendars, liaising with clients, and ensuring every post is scheduled correctly and published flawlessly. This is a fantastic opportunity for someone with 3‑5 years' experience in a social, content, or social PR agency who wants to work on a world‑class client and play a key role in delivering a large‑scale social programme.
Own Day‑to‑Day Social Delivery- Take ownership of content workflows from client brief through to publication
- Manage the scheduling and publishing of content across multiple social channels
- Ensure all content is delivered accurately, on time, and in line with approval processes
- Maintain exceptional quality control across copy, assets, links, tagging, metadata, and publishing requirements
- Act as the operational lead across always‑on social activity
- Own and maintain the editorial calendar across content streams and workstreams
- Partner closely with strategists and communications teams to ensure content aligns with broader narrative priorities
- Identify scheduling conflicts, content gaps, and opportunities for optimisation
- Ensure calendar updates are accurately reflected across teams and stakeholders
- Translate client requests and briefs into clear, actionable creative briefs
- Work closely with designers, copywriters, strategists, and producers to move projects forward
- Help shape content ideas and contribute to ideation sessions
- Ensure creative output aligns with client objectives and social best practice
- Build strong day‑to‑day relationships with client stakeholders
- Lead routine project communications and status updates
- Manage feedback and approvals processes across multiple stakeholders
- Bring solutions‑oriented thinking to challenges and changing priorities
- Support community management workflows and audience engagement activity
- Understand platform best practices and evolving social behaviours
- Work confidently within enterprise social management platforms such as Sprinklr
- Ensure platform publishing, reporting, and governance processes are followed
What are we looking for?
- 3‑5 years’ experience within a social, content, digital, or social PR agency environment
- Strong understanding of social platforms and content workflows
- Experience managing editorial calendars and content publishing programmes
- Familiarity with enterprise social management tools such as Sprinklr
- Excellent organisational and project management skills
- Strong stakeholder management and client‑facing experience
- Comfortable managing multiple priorities simultaneously
- Highly collaborative working style
- Strong attention to detail and commitment to quality
- Ability to work calmly and effectively in a fast‑moving environment
The kind of person who'll thrive in this role:
Someone who loves making things happen. They’re naturally organised, proactive, and solutions‑focused. They enjoy bringing order to complexity, keeping multiple workstreams moving, and ensuring no detail gets missed. They understand social content, enjoy collaborating with creatives and strategists, and are confident working directly with clients. Most importantly, they take ownership, sweat the details, and care deeply about delivering exceptional work.
At Wiser, we’re committed to fostering a culture where everyone feels empowered to be themselves and inspired to excel. We know that true creativity and innovation thrive when diversity is celebrated and everyone is given equal access to opportunities. That’s why we welcome applicants from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, age, religion, ability, or socioeconomic status. We believe that everyone should feel comfortable and be able to back themselves in an inclusive environment where individuality is celebrated.
Social Account Manager employer: Wiser
At Wiser, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee happiness and well-being. With unique benefits like a dedicated Happiness team, flexible working arrangements, and extensive learning opportunities, we empower our Social Account Managers to thrive in a supportive environment while working on high-profile global brands. Our commitment to inclusivity and personal growth ensures that every team member can contribute meaningfully and develop their career in a dynamic agency setting.
StudySmarter Expert Advice🤫
We think this is how you could land Social Account Manager
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Wiser and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Wiser are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Wiser on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Wiser. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Social Account Manager
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Wiser. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Wiser:Show us that you’ve done your homework! In your application, briefly mention what you admire about Wiser’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Wiser
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Wiser will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Wiser, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
