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- Tasks: Lead exciting digital projects and manage client relationships from start to finish.
- Company: Join Wiser, a dynamic team transforming career sites for global brands.
- Benefits: Enjoy a vibrant workplace, competitive salary, and a supportive Happiness team.
- Why this job: Be part of a fast-growing team and make a real impact on client success.
- Qualifications: Experience in website development and strong communication skills are essential.
- Other info: Flexible work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A bit more about the Product team: Wiser’s Product team is on a mission to transform how careers sites are built. We’ve got the platform and a global client base of household brands; now we need a brand-new DPM to help us get there. You will be an early hire in this new era, so we need a hands-on expert who is client-ready and can build at pace. This role will grow as fast as you do.
The team is a collective of product operations, design and developers. We work as a united team striving for delivery using an agile methodology, where our designers work closely with developers, to create the best website product for all of our clients.
As a DPM, you will be responsible for managing client projects from kick-off through to delivery, owning the end-to-end design and development lifecycle. This is a hands-on role where you will actively contribute to discovery, prioritisation and delivery, while also providing leadership and direction to cross-functional teams.
You will act as the primary product point of contact for Key Accounts and clients, ensuring clear communication and stakeholder relationships, and consistent reporting on progress, risks and outcomes. You will be accountable for aligning client objectives with product strategy, delivering timelines and quality standards.
Alongside delivery, you will take on people and delivery leadership responsibilities. This includes guiding and mentoring product team members, setting clear expectations, supporting performance and development, and ensuring teams are operating effectively and collaboratively.
What you will be doing:
- Serve as the main point of contact for assigned clients, building long-term partnerships.
- Attend new business meetings to answer our clients’ technical questions and outline the benefits of our platform.
- Lead client onboarding and ensure a smooth, positive transition across website builds.
- Understand each client’s business goals and align our product solutions to support their objectives.
- Brief design and development teams on all things website, ensuring clients' needs are distilled into actionable requirements for the team.
- Attend weekly client sessions across the project’s delivery.
Your day-to-day:
- Lead the review and delivery of UX/UI Audits, providing clear, actionable feedback and recommendations.
- Brief and support design team members, ensuring project goals, user needs, and success metrics are clearly understood and reflected across all deliverables.
- Review design work and translate requirements into decks for client sessions.
- Own delivery rituals, including building and maintaining Jira tickets, sprint planning, backlog refinement, and facilitating retrospectives to drive continuous improvement.
- Take ownership of complex or high-risk client situations, confidently leading challenging conversations around scope, timelines, delivery risks, or stakeholder alignment.
- Support new business efforts by contributing to pitch preparation, shaping product and creative approaches, and ensuring delivery thinking is embedded to help secure new wins.
Who you are:
- A strong communicator who builds relationships with ease.
- A natural people manager, someone who can drive high performance and enjoys developing the people around them.
- Empathetic, curious, and genuinely invested in customer success.
- Proactive, organised, and capable of managing multiple client accounts simultaneously.
- Comfortable working cross-functionally and navigating complex stakeholder groups.
- Skilled at understanding customer needs and translating them into actionable recommendations.
Qualifications:
- Experience in independently leading website development projects on a CMS-based platform.
- Knowledge of the Website product management lifecycle.
- Strong understanding of SaaS, Web Applications or digital platforms.
- Excellent communication and presentation skills.
- Ability to analyse data to identify trends and inform recommendations.
- Experience working with CRM or Application Tracking Systems (e.g., Workday, HubSpot, Salesforce, Gainsight).
- Strong problem-solving and organisational skills.
Bonus points:
- Experience within a fast-paced Agency.
- Previous experience as a product manager or product owner.
- Budget and reconciliation experience.
What’s in it for you?
- A Happiness team whose role is to make Wiser the best place to work possible.
- A culture calendar full of options - from black tie to sports day, book club or run club, there’s something for everyone.
- We’re pretty proud of the space we have here - from phone booths to walking pads, all the way to a rainforest for focus-time.
- The W breakfast - our Happiness team makes sure everyone starts the day right with a hotel-worthy breakfast spread.
- On top of your holiday allowance, the office also closes for up to 2 weeks over the festive period so we can all recharge before coming back in the new year.
Digital Project Manager in London employer: Wiser
Contact Detail:
Wiser Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Project Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially any projects related to website development or digital management. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Understand their mission and how you can contribute as a Digital Project Manager. Tailor your answers to show how your experience aligns with their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Digital Project Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Project Manager role. Highlight your experience with website development projects and how it aligns with our mission at Wiser. We want to see how you can contribute to our team!
Showcase Your Communication Skills: As a DPM, strong communication is key. Use your application to demonstrate how you've built relationships with clients in the past. Share examples of how you've effectively communicated project goals and updates to stakeholders.
Highlight Your Leadership Experience: We’re looking for someone who can lead and mentor teams. In your application, mention any previous experience managing cross-functional teams or guiding team members. Show us how you can drive high performance and foster collaboration!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Wiser
✨Know Your Product Inside Out
Before the interview, make sure you understand Wiser's platform and how it transforms career sites. Familiarise yourself with their product management lifecycle and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Communication Skills
As a Digital Project Manager, strong communication is key. Prepare examples of how you've built relationships with clients and stakeholders in the past. Be ready to demonstrate your ability to translate complex technical details into clear, actionable insights.
✨Prepare for Agile Discussions
Since the team works using agile methodology, brush up on agile principles and be prepared to discuss your experience with sprint planning, backlog refinement, and delivery rituals. Highlight any specific tools you've used, like Jira, to manage projects effectively.
✨Demonstrate Leadership Qualities
Wiser is looking for someone who can lead and mentor teams. Think of examples where you've guided team members or resolved conflicts. Show that you're not just a manager but a supportive leader who fosters high performance and collaboration.
