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- Tasks: Design visually stunning email campaigns that engage millions of customers worldwide.
- Company: Join Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact on customer experience while working with creative freedom.
- Qualifications: 4+ years in visual design, strong portfolio, and CRM experience required.
- Other info: Diverse and inclusive team environment with excellent career progression.
The predicted salary is between 39000 - 57000 £ per year.
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. We're looking for a Visual Designer to join our CRM team in London. You’ll be helping our 35+ strong global CRM team run as smoothly as possible, to get millions of our customers excited about what Wise has to offer.
As a Visual Designer, you’ll be a key member of the CRM team, working collaboratively with our in-team designer and copywriters to deliver campaigns of the highest quality. You will be responsible for designing emails and comms that help Wise reach millions of customers around the world. You have a passion for crafting visually compelling email campaigns, and a deep understanding of how integral design is to CRM performance. You’re a curious A/B tester, as well as an efficiency driver to spot opportunities to scale CRM Design to support our growing team.
Key responsibilities:- Create visually appealing email templates that champion our brand guidelines and are laser-focused on our marketing objectives.
- Present your work in a clear, compelling way that shows creative and thoughtful responses to brief.
- You’ll propose ideas for A/B Testing for understanding design’s impact on core CRM metrics.
- You’ll contribute to our CRM Design System, and be responsible for scaling our design function in line with our growing CRM team.
- Design and implement responsive layouts that provide optimal viewing experiences across various devices and email clients, incorporating multimedia elements.
This role will give you the opportunity to:
Have Strategic Impact - your work will define how millions of Wise customers around the globe interact with the Wise brand, allowing you to shape a core pillar of the customer experience.Work with Autonomy - you’ll have the freedom to define processes and strategies for improving creative quality and team efficiency.
Be Analytical and Creative - you’ll get to balance data and creativity to measure the effectiveness of your team’s work.Qualifications:
- 4+ years of experience in a similar role. CRM experience is essential.
- Strong portfolio of high-impact emails that demonstrate great typographic, layout, art direction and technical skills across all things email.
- Proven experience in designing responsive email campaigns and templates.
- Proficient in Figma.
- Knowledge of email software (e.g., Stripo, Braze).
- Excellent attention to detail and organisational skills.
- Ability to work under tight deadlines and manage multiple projects and people simultaneously.
- Strong communication and interpersonal skills.
- Experience with email automation tools and CRM platforms.
- Knowledge of email deliverability best practices and troubleshooting.
For everyone, everywhere. We’re people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We’re proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it’s like to work at Wise visit Wise.Jobs.
Visual Designer (CRM & In-app) employer: Wise
Contact Detail:
Wise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visual Designer (CRM & In-app)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend design meetups, and connect with fellow creatives on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work, especially those high-impact email campaigns. When you get the chance to chat with potential employers, be ready to discuss your design process and the results of your projects.
✨Tip Number 3
Prepare for interviews by practising common design questions and thinking about how you can demonstrate your analytical skills. Be ready to share examples of A/B testing you've done and how it impacted CRM metrics – that’ll show you’re not just creative but also data-driven!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Wise team and contributing to our mission of making money management easier for everyone.
We think you need these skills to ace Visual Designer (CRM & In-app)
Some tips for your application 🫡
Show Off Your Portfolio: Make sure to include a strong portfolio that showcases your best email designs. We want to see your creativity and technical skills in action, so pick pieces that really highlight your ability to create visually appealing and effective campaigns.
Tailor Your Application: When applying, don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect how your experience aligns with our needs at Wise. We love seeing candidates who understand our mission and can articulate how they can contribute.
Be Clear and Concise: In your written application, clarity is key. Present your ideas and experiences in a straightforward manner. We appreciate well-structured applications that make it easy for us to see your qualifications and passion for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Wise
✨Know Your Stuff
Before the interview, dive deep into Wise's mission and values. Understand how your design skills can enhance their CRM efforts. Be ready to discuss specific projects from your portfolio that align with their goals.
✨Showcase Your Creativity
Prepare to present your best email designs and explain the thought process behind them. Highlight how you’ve used A/B testing to improve performance and how your designs have driven engagement in past roles.
✨Be a Team Player
Since collaboration is key in this role, think of examples where you've worked closely with copywriters or other designers. Emphasise your communication skills and how you’ve contributed to team success in previous positions.
✨Ask Smart Questions
Prepare insightful questions about Wise’s current CRM strategies and design processes. This shows your genuine interest in the role and helps you understand how you can make an impact right from the start.
