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- Tasks: Lead technical delivery and optimise partner integrations for a global fintech company.
- Company: Wise is revolutionising money movement globally with innovative payment solutions for businesses.
- Benefits: Enjoy RSUs, self-development budget, pet-friendly offices, and a paid sabbatical after four years.
- Why this job: Make a real impact on project success while fostering a culture of excellence and collaboration.
- Qualifications: 5+ years in technical enablement or related roles, with experience in fintech and project delivery.
- Other info: Join a diverse team committed to inclusivity and empowering every member to thrive.
The predicted salary is between 48000 - 72000 £ per year.
Wise is a global technology company building the best way to move money around the world. Wise Platform is Wise - but for banks, large businesses and other major enterprises. We allow our partners to embed the best way to send, receive and manage money internationally into their existing infrastructure, creating value for their business and customers.
We are seeking a Technical Enablement Manager to join our team in London. This role is pivotal in establishing what great looks like on the technical side of our Partners integrations. The Technical Enablement Manager will ensure our Tech Delivery team—comprising Presales and Solution Engineers—has the resources, frameworks and tooling needed to execute complex integrations efficiently and effectively.
Key Responsibilities:- Technical Delivery Ownership: Manage Technical Delivery as a product, focusing on improving efficiency and quality of our Partner integrations through knowledge management, data, tooling, and automation.
- Collaboration: Work closely with Presales by understanding customer requirements and designing scalable payment solutions for our Partners. Work closely with our Solution Engineering team to build the right frameworks to support partners technical integration projects with a focus on enhancing and improving these processes.
- Process Optimization: Identify opportunities for process optimization, enhance documentation, and strengthen knowledge management practices.
- Tools & Technology Enablement: Implement and support technology tools that streamline tech delivery processes and enhance team efficiency.
- Training Programs: Design and deliver training to upskill the Delivery team, ensuring high performance and client satisfaction.
- Performance Management: Collaborate with the Analytics team to establish performance metrics and reporting systems, using data-driven insights for continuous improvement.
- Culture of Excellence: Foster a culture of excellence within the Global Delivery team, driving exceptional client outcomes and strengthening relationships.
This role offers the opportunity to significantly impact the growth of the Wise Platform by developing knowledge-sharing frameworks that enhance the efficiency and success of complex project deliveries. If you are passionate about driving process improvements and empowering teams to deliver exceptional results, this is the perfect fit for you.
Qualifications & Experience:- 5+ years in a technical enablement, Presales, Solution Engineering role, preferably in fintech, banking, or technology sectors.
- Proven experience with cross-functional teams to optimize technical project delivery and knowledge-sharing processes.
- Hands-on experience in developing frameworks, creating technical documentation, and managing training programs.
- Familiarity with performance management, reporting, and analytics to drive improvements in project execution.
- Experience with API and/or SWIFT-based payment integrations and understanding of complex banking systems.
- Proficiency in knowledge management tools (e.g., Confluence, Jira) and collaboration platforms.
- Excellent communication and organizational skills, with a proactive approach to problem-solving.
Some of our benefits include RSUs in a growing company, an annual self-development budget, annual Summer Days festival, pet friendly offices, lots of fun group activities like yoga, running and boardgame nights, and a paid 6-week sabbatical leave after four years.
For everyone, everywhere. We are people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We are proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
Contact Detail:
Wise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Enablement Manager - London
✨Tip Number 1
Familiarise yourself with Wise's products and services, especially the Wise Platform. Understanding how their technology integrates with partners will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Network with current or former employees of Wise on platforms like LinkedIn. They can provide insights into the company culture and the specific challenges faced by the Technical Enablement Manager role.
✨Tip Number 3
Prepare to discuss your experience with API and SWIFT-based payment integrations in detail. Be ready to share examples of how you've optimised technical project delivery in previous roles.
✨Tip Number 4
Showcase your knowledge management skills by thinking of innovative ways to enhance documentation and training processes. This will demonstrate your proactive approach to improving team efficiency.
We think you need these skills to ace Technical Enablement Manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical enablement, Presales, and Solution Engineering. Focus on your achievements in process optimization and team collaboration, especially in fintech or technology sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for driving process improvements and empowering teams. Mention specific examples of how you've successfully managed technical delivery and enhanced knowledge-sharing frameworks in previous roles.
Highlight Technical Skills: Emphasise your familiarity with API and SWIFT-based payment integrations, as well as your proficiency in knowledge management tools like Confluence and Jira. This will demonstrate your capability to handle the technical aspects of the role.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples of how you've effectively communicated with cross-functional teams. Highlight any training programs you've designed or delivered to showcase your ability to convey complex information clearly.
How to prepare for a job interview at Wise
✨Understand the Company and Its Products
Before your interview, make sure you have a solid understanding of Wise and its platform. Familiarise yourself with their services, especially how they integrate with partners. This knowledge will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Technical Expertise
As a Technical Enablement Manager, you'll need to highlight your experience in technical enablement and project delivery. Be prepared to discuss specific frameworks you've developed or tools you've implemented that improved efficiency in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to optimise processes. Prepare examples from your past experiences where you successfully managed technical projects or improved team performance through innovative solutions.
✨Emphasise Collaboration Skills
This role requires working closely with various teams. Be ready to discuss how you've collaborated with Presales, Solution Engineers, or other cross-functional teams in the past. Highlight your communication skills and how you foster a culture of excellence within teams.
