At a Glance
- Tasks: Design AI-driven content strategies to enhance user experiences and support customer safety.
- Company: Join Wise, a global tech leader on a mission to revolutionise money management.
- Benefits: Inclusive culture, competitive salary, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to positive change and empowering customers.
- Why this job: Make a real impact by shaping the future of financial systems with innovative AI solutions.
- Qualifications: Proven experience in content design and a strong interest in AI technologies.
The predicted salary is between 70000 - 85000 £ per year.
This job is with Wise, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it’s always been done? How do you think in a human-centred way to ship automated systems you’re truly proud of? These are just a few of the challenges an AI Principal Content Designer will work on as part of Wise’s global mission to build an open, fair, and human financial system.
Your mission: You’ll be figuring out how to harness the potential of AI to scale your impact as a content designer, quickly test and iterate on your ideas with a huge degree of freedom and flexibility, and learn as part of your day-to-day work as this technology evolves. You’ll also lead content design strategy in our org, working across the cross-functional teams that make up FinCrime. You’ll help keep Wise safe and secure for our customers, and balance meeting regulatory obligations with building world-class customer experiences.
How you’ll contribute:
- Together with your team, you’ll identify ways to use AI to improve the way we support our customers, and with your fellow content designers, how to leverage AI as part of your design toolkit.
- You’ll collaborate with your design, data science, product, and engineering partners to set the vision and strategy, and coach teams to deliver it.
- You’ll be influential in your product area, understanding and prioritising content needs and delivering on the most impactful projects across multiple teams.
- Working with design leaders from other squads, you’ll standardise and systematise experiences for customers.
- Using your content skills, you’ll level up content design quality and maturity across the FinCrime squad.
- Part of the Content Guild, you’ll regularly collaborate with the content community across Wise.
This role will give you the opportunity to:
- Own the squad’s content end-to-end, and steer the strategy and direction.
- Elevate product and content quality — you define what good looks like in the squad, and demonstrate it with everything you ship.
- Be part of a positive change in the world. We’re fixing a broken system, and putting people and businesses in control of their money.
About you: You’re an accomplished and experienced Principal Content Designer with extensive experience shipping world-class products. Strong interest and foundational understanding of AI, including as part of user-facing products and as part of your content design process. You’re comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment. You have an eye for quality, and know what to focus on to drive it up. You’re influential, inspiring, and able to work with others in a culture that values autonomy and empowerment. You have willingness to give and receive constructive feedback. You’re highly empathetic, both to customers and the people you work with. You’re a trusted partner, building effective relationships with your peers across the business.
Heads up, this probably isn’t for you if: Your experience is mostly in marketing content, advertising, copywriting, journalism or social media – and you have no hands-on experience of content design or working in UX. You’re not comfortable navigating complexity and working in a fast-paced environment.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Staff AI Content Designer, FinCrime employer: Wise
Wise is an exceptional employer that prioritises the well-being and professional growth of its employees. With a dynamic work culture that fosters innovation and collaboration, team members are encouraged to develop their skills while contributing to meaningful resilience strategies on a global scale. Located in a vibrant city, Wise offers competitive benefits and unique opportunities for career advancement, making it an ideal place for those seeking a rewarding and impactful career.
StudySmarter Expert Advice🤫
We think this is how you could land Staff AI Content Designer, FinCrime
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Wise or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Wise.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Wise.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Wise that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Staff AI Content Designer, FinCrime
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Wise.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Wise and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Wise
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Wise uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
