Wise in London is seeking a Product Manager to own the customer-facing support experience. You’ll lead the roadmap for FAQ, Self Services and the Wise Assistant, collaborating with Designers, Researchers and Engineers to rebuild the support journey from first principles.
You’ll ship AI-powered conversational experiences and run iterative experiments to improve resolutions, reduce customer effort, and drive measurable improvements in automation and satisfaction.
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Product Manager, AI-Powered Support Experience in Shefford employer: Wise
Wise is an exceptional employer that fosters a culture of inclusivity and innovation, making it an ideal place for a Lead ML / Data Scientist to thrive. With a hybrid working model, generous personal development budgets, and a commitment to employee growth, you will have the flexibility and resources to excel in your role while contributing to meaningful projects that redefine how money moves globally.
