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- Tasks: As a Senior Solutions Engineer, you'll drive technical discussions and create innovative solutions for customers.
- Company: Pendula is a dynamic Australian SaaS scale-up focused on enhancing customer engagement through AI-driven insights.
- Benefits: Enjoy a competitive salary, share options, training budgets, and hybrid work flexibility.
- Why this job: Join a passionate team that values integrity, collaboration, and personal growth while making a real impact.
- Qualifications: 4+ years in PreSales with experience in marketing automation and strong stakeholder management skills.
- Other info: Candidates from all backgrounds are encouraged to apply; we value diverse experiences!
The predicted salary is between 48000 - 72000 £ per year.
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world\’s money.
For everyone, everywhere.
More about and .
Job Description
We are looking for a Senior Solutions Engineer to join our growing Wise Platform team in London. The Wise Platform team works with top tier global financial institutions and major tech companies to offer Wise products and services directly to their customers.
Through our, we help partners to architect and build integrations to our world class-leading international finance products, which in turn improves Wise Platform by increasing the capabilities of our public API.
This role will facilitate growth, troubleshoot and enhance the product offerings of Wise.
What will you be working on?
As part of the Wise Platform team, you’ll play a key role in providing technical consulting and product guidance to top tier banks and other partners integrating Wise into their products, primarily in a post-sale capacity.
You\’ll be:
Acting as a trusted advisor and conduit between partners and Wise where your technical expertise will enhance the product development and integration process.
Defining technical solutions, gathering requirements and supporting the delivery of integrations tailored to each partner’s needs.
Supporting partners during the bespoke implementation collaborating across teams to ensure smooth delivery.
Managing multiple integrations in parallel and navigating ambiguity.
You’ll also focus on:
Improving the integration experience for banks, including enhancing documentation, APIs, SDKs, examples, code samples, and reference implementations.
Collaborating with the technical presales team to support the sales cycle and win new partnerships.
Streamlining internal processes to increase the team’s capacity
Designing and developing new features across Wise services and exposing them on our public API.
Identifying and troubleshooting technical issues within the Wise product stack, supporting the API support team as a second line when complex issues arise.
You should be someone who can think holistically about the ecosystem, while also being hands-on when required.
This role offers you the opportunity to:
Define your own path to success, with autonomy to create and drive your vision forward.
The opportunity to shape and innovate financial products across regions.
Identify problems and unlock opportunities for Wise and its partners through technology solutions.
Inspire teams internally and externally with your ideas, knowledge, and proactive attitude.
Travel to work with teams in Tallinn and London, as well as visit partners across the EMEA region.
If you thrive in a fast-paced, innovative environment and are excited about working with a diverse team to shape the future of financial integrations, this could be the perfect role for you.
Qualifications
We know it\’s rare for a candidate to meet every requirement, and we’re happy to support your growth. If you have some of these skills and a passion for learning, we’d love to hear from you!
Familiarity with common design patterns and architectural principles, including domain-driven design (DDD), event-driven architecture (EDA), and microservices architecture.
Familiarity with Java (Spring), Kubernetes, AWS, and service mesh architectures and technologies such as RESTful APIs, API design, Swagger, OpenAPI, and OAuth2.
Familiarity and working experience with relational databases (, PostgreSQL) and non-relational databases (, MongoDB, Cassandra).
6+ years in customer-facing engineering roles ideally within financial services or similar domain ( solutions engineer, IT consultant, partner engineer, integration engineer, solutions consultant).
Clear communication and strong interpersonal skills.
Customer centric approach.
Ability to convey technical concepts to non-technical audiences and work effectively with both technical and non-technical stakeholders to deliver projects.
Strong problem-solving and organisational skills, able to handle ambiguity and competing priorities.
Additional Information
Interested?
What do we offer:
Starting salary: £80,000-£102,000 + RSUs
Find out more about our benefits in our office
For everyone, everywhere. We\’re people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We\’re proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it\’s like to work at Wise visit .
Keep up to date with life at Wise by following us on and .
Senior Solutions Engineer employer: Wise
Contact Detail:
Wise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solutions Engineer
✨Tip Number 1
Familiarize yourself with Pendula's Customer Engagement platform and its features. Understanding how our technology works will allow you to speak confidently about it during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Pendula on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience with marketing automation and customer engagement solutions in detail. Be ready to share specific examples of how you've successfully implemented these technologies in previous roles.
✨Tip Number 4
Showcase your understanding of generative AI and its applications in customer engagement. Being able to articulate how this technology can enhance customer interactions will set you apart as a candidate who is forward-thinking and innovative.
We think you need these skills to ace Senior Solutions Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Solutions Engineer position at Pendula. Tailor your application to highlight relevant experiences that align with their needs.
Highlight Technical Expertise: In your CV and cover letter, emphasize your technical skills, especially in SaaS technology, marketing automation, and customer engagement platforms. Provide specific examples of how you've successfully implemented solutions in previous roles.
Showcase Stakeholder Management Skills: Pendula values strong interpersonal abilities and stakeholder management. Include examples in your application that demonstrate your experience in managing relationships and collaborating with various teams to achieve customer success.
Personalize Your Application: Make your application stand out by personalizing it. Mention why you are excited about working at Pendula and how your values align with their culture of integrity and support. This will show that you are genuinely interested in the company.
How to prepare for a job interview at Wise
✨Showcase Your Technical Expertise
As a Solutions Engineer, your technical knowledge is crucial. Be prepared to discuss your experience with SaaS technologies, marketing automation, and integration platforms. Highlight specific projects where you successfully implemented solutions that drove customer success.
✨Demonstrate Your Customer-Centric Approach
Pendula values empathy and trust in customer relationships. Share examples of how you've advocated for customers in previous roles, focusing on how you identified their needs and provided tailored solutions that enhanced their experience.
✨Prepare for Technical Discussions
Expect to engage in technical discussions during the interview. Brush up on your understanding of command-line interfaces, RESTful APIs, and relevant regulatory requirements like GDPR. Being able to speak confidently about these topics will set you apart.
✨Emphasize Collaboration and Communication Skills
Since you'll be working closely with various teams, it's important to demonstrate your interpersonal skills. Prepare to discuss how you've successfully collaborated with sales, product, and engineering teams in the past to achieve common goals.
