Senior Account Manager

Wise is a global technology company, building the best way to move and manage the world’s money. Wise is on a mission to make lives easier and save money.

We’re looking for an experienced Senior Account Manager, who is passionate about the Wise mission – money without borders – to join the Wise Platform team in EMEA. You’ll work with our existing Online Platform partners to help them leverage Wise’s infrastructure to offer their customers world class payment service solutions through their own channels.

A bit about the role:

• You will be a Senior Account Manager within a fast growing Account Management team, responsible for driving growth with our Online Platform partners in EMEA.
• You’ll identify upsell and cross‑sell opportunities across your partner portfolio, execute the deals effectively and build relationships with key stakeholders.
• The role is based in our London office, and you will work closely with the EMEA Sales team and Customer Success Team.
• You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, and delivery.

Your mission:

• Work with the Wise Platform team to build, close and deliver a strong pipeline of opportunities within your existing accounts, driving product innovation, revenue and volume growth for Wise.
• Develop and actively manage comprehensive account plans for key Online Platform partners, articulating strategies for expansion and growth.
• Establish strong relationships with your Online Platform partners by understanding their strategic objectives, define their priorities and be clear on their decision making process.
• Lead QBRs and become the subject matter expert for your partners.
• Design and manage stakeholder maps that capture essential contacts from Wise and the Partner and how they engage each other.
• Utilise data to pinpoint opportunities and to inform data‑driven dialogue with your partners.
• Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions as required.
• Collaborate closely with other Wise teams to develop and enhance Wise product capabilities in the Online Platform vertical through new integrated partnership opportunities.
• Develop deep expertise in cross‑border payments and show thought leadership on complex topics.
• Work on projects and initiatives to improve our strategy and approach both within the EMEA region and globally, such as helping iterate our product roadmap, pricing strategies, go to market efforts – or anything else that helps drive growth.

Qualifications:

• You have 5+ years of experience in an Account Management or Sales role, selling to Online Platforms in the payment space.
• You have a track record of successfully growing accounts.
• You have a good understanding of the International Payments infrastructure.
• You have experience with domestic and cross‑border payment systems (SEPA, FPS, SWIFT and other local market payment schemes).
• You’ve worked in a high growth payments technical environment previously.
• You’re experienced in building and maintaining relationships with a range of stakeholders of all sizes – from CEOs, to head of payments, network managers and product managers.
• You’re hands on, not afraid to roll‑up your sleeves, lead partner calls, listen to their feedback and work with the wider team on devising a plan to achieve meeting partners’ expectations, whilst achieving our objectives.
• You’re into the details – you get close to deals and understand where we can really invest to have the biggest impact.
• You’re as comfortably technically – helping a partner solution the best way to use Wise Platform as you are discussing commercial and legal terms.
• You are passionate about high growth businesses and have a desire to contribute significantly to our overarching Wise Platform mission.

The salary for the role is: £88-£125k plus RSUs.

At Wise, you’ll be joining a movement of people who believe in a better, fairer, more transparent way of moving money around the world. You’ll collaborate to do your best work and take on problems that no one has looked at before. If you’re keen to learn, grow, try new things and aren’t afraid of a bold plan, you’ll fit right in.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

How we work:

At Wise our strategy emerges from the collective brainpower of all our people, who are organised in dozens of independent, autonomous teams. Teams stay closest to our customers, so they choose what problems to solve and where to spend the most time. You’ll experience radical levels of ownership and empowerment within your role. Plus the opportunity to see the direct impact of your work on our customers.

We believe teams are strongest when they are diverse, equitable and inclusive. We’re proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.