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- Tasks: Lead a dynamic QA team to ensure top-notch quality in AML processes.
- Company: Join Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
- Why this job: Make a real impact in the financial sector while leading innovative QA strategies.
- Qualifications: 4+ years of leadership experience and 3+ years in AML compliance.
- Other info: Diverse and inclusive team environment with a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
As the Quality Assurance Senior Team Lead, your role is to set the QA strategy for the AML domain, deliver against plans and KPIs, and build a credible, trusted team. You will use your subject matter expertise to ensure the accuracy, validity, and value of all QA outcomes. You will drive continuous improvement and partner with wider business stakeholders to deliver actionable insights that improve quality and champion a culture of risk management.
Responsibilities
- Area Leadership & People Management: Lead by example with a customer and risk-proportionate mindset. Coach and develop a high-performing QA team, delivering initiatives to grow their skills and managing succession plans for senior leads.
- Operational & Performance Management: Take accountability for the AML QA area’s delivery against KPIs and objectives. Identify process improvements, monitor resource allocation, and refine standard operating procedures to scale operations.
- Expertise Sharing: Act as a subject matter expert in AML policy, Quality Assurance and risk management. Validate complex case outcomes, lead audit interactions, and assist the Compliance team in evolving internal procedures.
- Planning & Execution: Own the QA strategy, including sampling methodology, test scripts, and scorecards. Manage forecast demand and capacity plans to ensure KPIs and SLAs are consistently achieved.
- Stakeholder Management: Build constructive relationships with Operational Leaders. Translate QA data into a compelling narrative to communicate complex topics in an engaging way and influence business change.
Qualifications
About you:
- Experienced Leader: 4+ years of proven leadership experience in operations or compliance, with at least 2 years leading a medium-sized organisation (20-40 people).
- Domain Experience: +3 years of AML experience working in the financial services sector.
- Compliance Expert: Advanced knowledge of laws and regulations applicable to AML, with a deep understanding of global regulatory frameworks in financial services or payments.
- Data-Driven: Ability to use analytics to manage your domain, move team metrics, and translate data into trends that influence continuous improvement.
- Tech Forward: A promoter of AI literacy, identifying opportunities for automation and AI within the QA process to improve efficiency.
- Great Communicator: Fluent in English with the ability to clearly communicate complex topics and influence senior stakeholders.
- Problem Solver: Ability to challenge ways of working, critically assess data, and manage challenges before they escalate.
For everyone, everywhere. We’re people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We’re proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it’s like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Quality Assurance Senior Lead - AML employer: Wise
Contact Detail:
Wise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Senior Lead - AML
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Wise on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into AML regulations and QA strategies. Show us you know your stuff and can bring valuable insights to the table. We love candidates who are passionate and informed!
✨Tip Number 3
Practice your storytelling skills! When discussing your experience, frame it in a way that highlights your problem-solving abilities and how you've driven improvements in past roles. We want to see how you can make an impact at Wise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Quality Assurance Senior Lead - AML
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Quality Assurance Senior Lead role. Highlight your leadership experience, AML knowledge, and any relevant achievements to show us why you're the perfect fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for quality assurance and how your background aligns with our mission at Wise. Be genuine and let your personality come through!
Showcase Your Data Skills: Since we’re all about being data-driven, make sure to include examples of how you've used analytics in your previous roles. This will help us see how you can contribute to continuous improvement in our QA processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what makes Wise a great place to work!
How to prepare for a job interview at Wise
✨Know Your AML Inside Out
Make sure you brush up on your knowledge of Anti-Money Laundering regulations and frameworks. Be prepared to discuss how these laws impact quality assurance processes and share examples from your past experience where you've successfully navigated compliance challenges.
✨Showcase Your Leadership Skills
As a Quality Assurance Senior Lead, you'll need to demonstrate your ability to lead and develop a team. Prepare specific examples of how you've coached team members, managed performance, and implemented initiatives that have improved team dynamics and outcomes.
✨Data is Your Best Friend
Be ready to talk about how you've used data analytics in your previous roles. Think of instances where you've identified trends or insights that led to process improvements. This will show your potential employer that you're data-driven and can leverage analytics for continuous improvement.
✨Communicate with Confidence
Practice explaining complex QA concepts in simple terms. You might be asked to present data or findings to stakeholders, so being able to translate technical jargon into engaging narratives is key. Consider rehearsing with a friend or using mock interviews to refine your communication skills.
