Product Lead/ Head Of Product

Wise is a global technology company, building the best way to move and manage the world’s money. As part of our team, you will be helping us create an entirely new network for the world's money. We’re looking for a Product Lead to lead our Onboarding experiences at Wise. This role will oversee three of the most important teams in Wise: Consumer Onboarding, Account Setup, and Account Access & Recovery.

• Eliminating drop-off across flows like signup, KYC, profile creation, pricing understanding, and transaction creation.
• Owning the entire login, account recovery, and 2FA experience - one of the most sensitive and high-contact areas in our funnel.
• Improving the UX across onboarding journeys, especially for complex or regulated flows.
• You’ll shape how millions of people and businesses experience Wise for the first time — and help them understand the value we offer in the most growth-oriented teams we have in Wise.
• Own the UX: You’ll need a sharp eye for UX quality and the ability to collaborate deeply with design and research to ship exceptional user journeys that can raise the bar in Wise.
• You’ll support 3–4 PMs and their teams, helping them prioritise ruthlessly, move quickly, and focus on outcomes.
• You’ve led onboarding or core conversion experiences in a fast-growing tech company, ideally with regulated or complex flows (e.g. fintech, identity, compliance).
• You’re a UX champion with a strong product sense and attention to detail.
• You’re comfortable working across compliance, legal, ops, regional and marketing and know how to manage competing priorities.
• You’re data-driven and outcome-oriented - you know how to define success and keep teams focused on impact.
• You are comfortable communicating with internal and external partners on challenging issues, whether in written format or at sprint planning with the team.
• You’re not afraid of being a true lead, helping your team with hiring, learning skills you don’t know today to unblock things everywhere needed.

We're people building money without borders — without judgement or prejudice, too. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.