At a Glance
- Tasks: Lead AI content design strategy to enhance customer experiences and tackle FinCrime challenges.
- Company: Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and inclusive team committed to empowering every member.
- Why this job: Join us in fixing a broken financial system and make a real impact.
- Qualifications: Proven experience in content design and a strong interest in AI.
The predicted salary is between 131000 - 157000 € per year.
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
Your mission:
You’ll be figuring out how to harness the potential of AI to scale your impact as a content designer, quickly test and iterate on your ideas with a huge degree of freedom and flexibility, and learn as part of your day-to-day work as this technology evolves. You’ll also lead content design strategy in our org, working across the cross-functional teams that make up FinCrime. You’ll help keep Wise safe and secure for our customers, and balance meeting regulatory obligations with building world-class customer experiences.
How you’ll contribute:
- Together with your team, you’ll identify ways to use AI to improve the way we support our customers, and with your fellow content designers, how to leverage AI as part of your design toolkit.
- You’ll collaborate with your design, data science, product, and engineering partners to set the vision and strategy, and coach teams to deliver it.
- You’ll be influential in your product area, understanding and prioritising content needs and delivering on the most impactful projects across multiple teams.
- Working with design leaders from other squads, you’ll standardise and systematise experiences for customers.
- Using your content skills, you’ll level up content design quality and maturity across the FinCrime squad.
- Part of the Content Guild, you’ll regularly collaborate with the content community across Wise.
This role will give you the opportunity to:
- Own the squad’s content end-to-end, and steer the strategy and direction.
- Elevate product and content quality — you define what good looks like in the squad, and demonstrate it with everything you ship.
- Be part of a positive change in the world. We’re fixing a broken system, and putting people and businesses in control of their money.
About you:
- You’re an accomplished and experienced Principal Content Designer with extensive experience shipping world-class products.
- Strong interest and foundational understanding of AI, including as part of user-facing products and as part of your content design process.
- You’re comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment.
- You have an eye for quality, and know what to focus on to drive it up.
- You’re influential, inspiring, and able to work with others in a culture that values autonomy and empowerment.
- You have willingness to give and receive constructive feedback.
- You’re highly empathetic, both to customers and the people you work with.
- You’re a trusted partner, building effective relationships with your peers across the business.
Heads up, this probably isn’t for you if:
- Your experience is mostly in marketing content, advertising, copywriting, journalism or social media – and you have no hands‑on experience of content design or working in UX.
- You’re not comfortable navigating complexity and working in a fast‑paced environment.
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Principal AI Content Designer (FinCrime) employer: Wise
Wise is an exceptional employer that champions a diverse and inclusive work culture, empowering employees to contribute meaningfully to our mission of creating a fair financial system for everyone. With a strong focus on employee growth, we offer ample opportunities for professional development and innovation, particularly in the exciting field of AI content design. Located in a dynamic environment, our team enjoys the freedom to explore creative solutions while collaborating with talented individuals across various disciplines, making every day at Wise both rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Principal AI Content Designer (FinCrime)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Wise. A friendly chat can open doors that applications alone can't. Use LinkedIn or even our website to connect with current employees and learn more about the company culture.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your best work as a content designer. Make sure it showcases your understanding of AI and how you've tackled complex projects. This will give you an edge during interviews and discussions.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to content design and AI. Think about how you can demonstrate your problem-solving skills and your ability to work in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the Wise team. Don’t forget to tailor your application to highlight your experience in FinCrime and AI!
We think you need these skills to ace Principal AI Content Designer (FinCrime)
Some tips for your application 🫡
Show Your Passion for AI:When you're writing your application, let your enthusiasm for AI shine through! We want to see how you can harness AI in content design and make a real impact. Share specific examples of how you've used AI in your past projects.
Keep It Human-Centred:Remember, we’re all about making complex experiences simple and calming. In your application, highlight your human-centred approach to design. Talk about how you’ve prioritised user needs and created solutions that truly resonate with customers.
Be Clear and Concise:We appreciate clarity! Make sure your application is well-structured and easy to read. Use bullet points where necessary and avoid jargon. We want to understand your experience and skills without having to sift through fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Wise and our mission!
How to prepare for a job interview at Wise
✨Know Your AI Inside Out
As a Principal AI Content Designer, you'll need to demonstrate a solid understanding of AI and its applications in content design. Brush up on the latest trends and technologies in AI, especially how they can enhance user experiences. Be ready to discuss specific examples of how you've used AI in your previous projects.
✨Showcase Your Collaborative Spirit
This role involves working closely with cross-functional teams, so it's crucial to highlight your collaboration skills. Prepare anecdotes that showcase how you've successfully partnered with designers, data scientists, and engineers in the past. Emphasise your ability to inspire and influence others while navigating complex environments.
✨Demonstrate Empathy and User-Centric Thinking
Wise is all about creating human-centred experiences. Be prepared to discuss how you approach content design from the user's perspective. Share examples of how you've gathered user feedback and iterated on designs to improve customer satisfaction. Show them that you truly understand their needs and pain points.
✨Prepare for Complexity and Ambiguity
Given the fast-paced nature of this role, it's important to convey your comfort with complexity and ambiguity. Think of situations where you've thrived in uncertain environments and how you tackled challenges. This will show that you're adaptable and ready to take on the dynamic challenges at Wise.
