At a Glance
- Tasks: Transform operational processes to enhance efficiency and compliance in a global fintech environment.
- Company: Join Wise, a leading tech company revolutionising how the world manages money.
- Benefits: Competitive salary, inclusive culture, and opportunities for career progression.
- Other info: Be part of an inclusive team that values diverse perspectives and empowers growth.
- Why this job: Make a real impact in a dynamic team focused on innovation and financial integrity.
- Qualifications: 6+ years in process management or product development with a keen eye for detail.
The predicted salary is between 60000 - 68231 £ per year.
Wise is a global technology company, building the best way to move and manage the world’s money. As part of our team, you will be helping us create an entirely new network for the world's money. This role will be instrumental in transforming our current operational landscape into a more efficient, robust, and scalable system, ensuring compliance with evolving regulatory requirements and enhancing our ability to detect and prevent financial crime.
With over 15 million happy customers we’re already moving more than £9 billion a month and have more than 2,500 people in our operations functions across the US, Estonia, Hungary and Singapore and 800 in Product and engineering. We serve a wide range of customers from personal users, freelancers, small businesses to enterprise businesses and banks.
- Conduct a comprehensive analysis of existing "as-is" Operational Processes at Wise.
- Strategic Impact: Work with product and engineering teams to make sure there is alignment on the biggest opportunities and they get prioritised.
- Data-Driven Success: Rigorously map all existing operational Level 1 (L1) controls into the new process design, ensuring full coverage and alignment with regulatory expectations. This includes defining key performance indicators (KPIs), establishing monitoring mechanisms, and creating clear documentation for audit and regulatory scrutiny.
- Extensive Experience: You have 6+ years of experience in process management, or a background in building products at scale with a deep understanding of organisational complexity.
- You are skilled in creating high-quality and practical process maps, breaking down sub processes, mapping dependencies, and identifying the critical path to success.
- You have a great eye for detail and leave no stone unturned.
- Data-Driven: You are highly data-driven. You know how to gather and interpret data to identify opportunities, measure impact, and tell compelling stories that inspire action.
- You question the status quo, bring fresh ideas, and can formulate actionable plans to bring them to life.
- Autonomous Operator: You excel at resolving challenges, making impactful decisions, and acting autonomously to drive your projects forward.
- Experience working within fintech or financial institutions.
We're people building money without borders — without judgement or prejudice, too. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
