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- Tasks: Design intuitive onboarding experiences for customers using your content expertise.
- Company: Join Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact by simplifying complex financial processes for millions.
- Qualifications: Proven experience in content design and collaboration in fast-paced environments.
- Other info: Be part of a diverse team committed to building a fair financial system.
The predicted salary is between 59000 - 91000 ÂŁ per year.
Wise is a global technology company, building the best way to move and manage the world’s money. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money. These are just a few of the challenges a Senior Content Designer will work on as part of Wise’s global mission to build an open, fair, and human financial system.
What you’ll be doing:
- You’ll be working in the cross‑functional Personal Onboarding Verification team — a team that helps customers onboard to Wise.
- You’ll be part of the Global KYC and Onboarding squad — a squad that makes onboarding to Wise safe, compliant and scalable.
- In this role, you’ll support personal customers to onboard to Wise quickly, easily and with confidence.
- You’ll invest time in understanding our customers, their needs and our infrastructure.
- You’ll design and deliver experiences that make onboarding clear and effortless, building trust with new and existing customers.
- You’ll work with your cross‑functional partners to design and scale experiences that teams across Wise can use.
- You’ll also be part of the Content Guild and will regularly collaborate with the content community across Wise.
Here’s how you’ll contribute:
- You’ll use your expertise to discover, design and deliver simple, well‑crafted and intuitive experiences that customers love.
- You’ll bring a sharp eye for detail and a systems thinking approach to solve problems and find scalable solutions.
- You’ll influence teams and stakeholders to increase customer‑centredness and content quality across the squad.
- You’ll work with designers across the squad to build a standardised and seamless experience for customers.
This role will give you the opportunity to:
- Deliver impact and ship work you’re proud of.
- Own content projects from end‑to‑end.
- Define what great content looks like, then help deliver it.
- Be part of a positive change in the world.
About you:
- Accomplished Senior Content Designer with experience shipping world‑class products.
- Hands on experience delivering product content in fast‑paced, engineering‑led environments.
- Strong collaboration skills and experience working in cross‑functional teams.
- You’re comfortable navigating complexity and ambiguity and can successfully collaborate in this environment.
- Familiarity with design processes and experience validating how content solves real customer problems.
- Exceptional content craft and a desire for quality.
- Willingness to give and receive constructive feedback.
Heads up, this probably isn’t for you if:
- Your experience is mostly in marketing content, advertising, journalism or social media and you have no hands‑on experience of content design or working in UX.
- You’re not comfortable navigating complexity and working in a fast‑paced environment.
For everyone, everywhere. We’re people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We’re proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
Senior Content Designer - Verification in London employer: Wise
Contact Detail:
Wise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Content Designer - Verification in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Wise on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by understanding Wise's mission and values. Think about how your skills as a Senior Content Designer can help shape a better onboarding experience. Show them you’re not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled complex content challenges in the past. This will help you demonstrate your problem-solving abilities and your knack for creating user-friendly experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Wise team!
We think you need these skills to ace Senior Content Designer - Verification in London
Some tips for your application 🫡
Show Your Passion for Content Design: When you're writing your application, let your enthusiasm for content design shine through! Share specific examples of how you've created intuitive experiences that customers love. We want to see your passion for making complex things simple!
Tailor Your Application: Make sure to customise your application for the Senior Content Designer role at Wise. Highlight your experience in cross-functional teams and how you've tackled challenges in fast-paced environments. We appreciate when you connect your skills directly to what we do!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the role. We value clarity just as much as creativity, so make it easy for us to see why you're a great fit!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our mission to build money without borders!
How to prepare for a job interview at Wise
✨Know Your Stuff
Before the interview, dive deep into Wise's mission and values. Understand how they aim to simplify money management for customers. Be ready to discuss how your experience as a Senior Content Designer aligns with their goals, especially in creating intuitive onboarding experiences.
✨Showcase Your Collaboration Skills
Since this role involves working closely with cross-functional teams, prepare examples of past collaborations. Highlight how you’ve influenced team dynamics and improved content quality. This will demonstrate your ability to work effectively within a diverse team.
✨Embrace Complexity
Wise operates in a fast-paced environment filled with challenges. Be prepared to discuss how you've navigated ambiguity in previous roles. Share specific instances where you turned complex problems into simple, user-friendly solutions, showcasing your systems thinking approach.
✨Craft Your Questions
Interviews are a two-way street! Prepare thoughtful questions about Wise’s content strategy and how they measure success in customer onboarding. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
