At a Glance
- Tasks: Lead AI content design strategy to enhance customer experiences and tackle FinCrime challenges.
- Company: Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and inclusive team committed to empowering every member.
- Why this job: Join us in fixing a broken financial system and making a real impact.
- Qualifications: Proven experience in content design and a strong interest in AI.
The predicted salary is between 131000 - 157000 € per year.
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
Your mission:
You’ll be figuring out how to harness the potential of AI to scale your impact as a content designer, quickly test and iterate on your ideas with a huge degree of freedom and flexibility, and learn as part of your day-to-day work as this technology evolves. You’ll also lead content design strategy in our org, working across the cross-functional teams that make up FinCrime. You’ll help keep Wise safe and secure for our customers, and balance meeting regulatory obligations with building world-class customer experiences.
How you’ll contribute:
- Together with your team, you’ll identify ways to use AI to improve the way we support our customers, and with your fellow content designers, how to leverage AI as part of your design toolkit.
- You’ll collaborate with your design, data science, product, and engineering partners to set the vision and strategy, and coach teams to deliver it.
- You’ll be influential in your product area, understanding and prioritising content needs and delivering on the most impactful projects across multiple teams.
- Working with design leaders from other squads, you’ll standardise and systematise experiences for customers.
- Using your content skills, you’ll level up content design quality and maturity across the FinCrime squad.
- Part of the Content Guild, you’ll regularly collaborate with the content community across Wise.
This role will give you the opportunity to:
- Own the squad’s content end-to-end, and steer the strategy and direction.
- Elevate product and content quality — you define what good looks like in the squad, and demonstrate it with everything you ship.
- Be part of a positive change in the world. We’re fixing a broken system, and putting people and businesses in control of their money.
About you:
- You’re an accomplished and experienced Principal Content Designer with extensive experience shipping world-class products.
- Strong interest and foundational understanding of AI, including as part of user-facing products and as part of your content design process.
- You’re comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment.
- You have an eye for quality, and know what to focus on to drive it up.
- You’re influential, inspiring, and able to work with others in a culture that values autonomy and empowerment.
- You have willingness to give and receive constructive feedback.
- You’re highly empathetic, both to customers and the people you work with.
- You’re a trusted partner, building effective relationships with your peers across the business.
Heads up, this probably isn’t for you if:
- Your experience is mostly in marketing content, advertising, copywriting, journalism or social media – and you have no hands‑on experience of content design or working in UX.
- You’re not comfortable navigating complexity and working in a fast‑paced environment.
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Principal AI Content Designer (FinCrime) in London employer: Wise
Wise is an exceptional employer that champions a diverse and inclusive work culture, empowering employees to contribute meaningfully to our mission of creating a fair financial system for everyone. With a strong focus on employee growth, we offer ample opportunities for professional development and innovation, particularly in the exciting field of AI content design. Located in a dynamic environment, our team enjoys the freedom to explore creative solutions while collaborating with talented individuals across various disciplines, making every day at Wise both rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Principal AI Content Designer (FinCrime) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current Wise employees on LinkedIn. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work as a content designer. Include projects where you've used AI creatively. This will give you an edge when discussing your experience during interviews.
✨Tip Number 3
Prepare for the interview by understanding Wise's mission and values. Think about how your experience aligns with their goals, especially in making financial systems more human-centred. Be ready to share your ideas on improving customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the Wise team.
We think you need these skills to ace Principal AI Content Designer (FinCrime) in London
Some tips for your application 🫡
Show Your Passion for AI:When you're writing your application, let your enthusiasm for AI shine through! We want to see how you can harness AI in content design and make a real impact. Share specific examples of how you've used AI in your past projects.
Keep It Human-Centred:Remember, we’re all about making complex experiences simple and calming. In your application, highlight how you've approached content design with empathy and a human touch. Show us how you prioritise user needs in your work!
Be Clear and Concise:We appreciate clarity! Make sure your application is well-structured and easy to read. Use bullet points where necessary and avoid jargon. We want to understand your experience and skills without wading through fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our mission at Wise!
How to prepare for a job interview at Wise
✨Know Your AI Inside Out
As a Principal AI Content Designer, you need to demonstrate a strong understanding of AI and its applications in content design. Brush up on the latest trends and technologies in AI, especially how they can enhance user experiences. Be ready to discuss specific examples of how you've used AI in your previous projects.
✨Showcase Your Collaborative Spirit
This role involves working closely with cross-functional teams, so highlight your experience in collaboration. Prepare anecdotes that showcase how you've successfully partnered with designers, data scientists, and engineers to deliver impactful projects. Emphasise your ability to inspire and influence others in a team setting.
✨Embrace Complexity and Ambiguity
Wise operates in a fast-paced environment where complexity is the norm. Be prepared to discuss how you've navigated challenging situations in the past. Share examples of how you've turned ambiguity into clarity, and how you approach problem-solving in uncertain scenarios.
✨Demonstrate Empathy and User-Centric Design
Empathy is key in this role. Be ready to talk about how you prioritise user needs in your design process. Discuss how you've gathered user feedback and iterated on your designs to create better experiences. Show that you understand the importance of balancing regulatory obligations with delivering world-class customer experiences.
