At a Glance
- Tasks: Support product teams by managing operational processes and enhancing team culture.
- Company: Join Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, diverse team, and opportunities for personal growth.
- Other info: Dynamic environment with a focus on diversity and inclusion.
- Why this job: Be part of a mission-driven team making a real impact on global finance.
- Qualifications: Strong organisational skills and a passion for community building.
The predicted salary is between 37800 - 46200 £ per year.
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
Product Operations (ProdOps) is a small collaborative team of specialists at Wise. The team itself is in a strong growth phase hence the need for this role. Our team has a rich mix, a broad range of experiences and subject matter experts to support your growth. ProdOps is organised into two sub-teams: Central who work across all of Product Development and Embedded who work within the tribes. This role will be part of the Central Product Operations team so you’ll get visibility and exposure to all Product teams but also all the adjacent teams that work with us. The focus of ProdOps is the machine (people & process) which underpins the build of our products. We have 120+ autonomous product teams, organised into 30+ squads and 6 tribes. Our product teams are cross functional and made up of some of the best engineers, product managers, analysts, designers, data scientists & researchers on the planet!
Your Mission: Reporting to the Senior Product Operations Manager, you’ll help facilitate and manage the internal operational processes and cadences of our global Product team. You’ll handle the daily operational and logistical tasks that keep our Product development running smoothly. Your role will enable and empower the Product teams to do their best work, build the best products and ultimately deliver real value for our customers.
Key Responsibilities:
- This role focuses on two main aspects:
- Product portfolio rhythms and rituals
- Product community & culture
Product portfolio rhythms & rituals
- Own the logistical facets of our Company Planning Update ritual - ensuring everything goes off without a hitch from comms planning to workplace liaising and everything in between. Currently this happens 2-3 times per year. You’ll have the opportunity to be involved in the strategy and content too.
- Co-ordinate our quarterly Squad Days - from planning, execution, comms and dealing with inbound requests.
- Maintain best practices with internal documentation, making sure our central depository of information is upheld and remains relevant.
- Take administrative work off senior team members plates so they can focus on big-picture strategy and planning.
Product community & culture
- Support all areas of event execution on our annual Product Day and be heavily involved from day one - your opinion on how PMs connect, content, event planning, structure and logistics is valuable.
- Organise the logistical side of our London Product Lunch. You’ll also work alongside the Central team seniors and the sponsors on ideas, content and structure.
- Someone who can collaborate cross team and help the senior manager to build up an C&C programme.
- Open up your idea vault, we are all ears!
Qualifications
A bit about you:
- Operationally and logistically strong - someone process oriented who can build and refine workflows to make them more efficient and scalable.
- Highly organised - you can manage your work and thoughts effectively and carry out admin tasks efficiently.
- Articulate and engaging communication - you can tailor your style depending on your audience.
- Excellent at maintaining strong working relationships across teams.
- Worked with a range of stakeholder types and a variety of teams.
- Great with internal tooling and documentation/publishing pages.
- Resilient - you welcome feedback and constantly seek fresh ways to improve.
- Adaptable - Can make quick decisions and move with changes.
- A ‘do-er’ attitude, can pull up their sleeves, leave their ego at the door and just get stuff done!
- Someone who truly cares about the value of community and culture.
- Global mindset - you can think big and can adapt to different ways of working.
- Full of ideas to bring some creative flair to the team.
Nice to Have:
- Involvement in large scale internal company events.
- Tech or fast moving industries background.
- Slack, Confluence, AI tools experience would be advantageous.
- Has experience working with globally spread teams but not mandatory.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
Associate Product Operations Manager in London employer: Wise
Wise is an exceptional employer that fosters a culture of inclusivity and innovation, making it an ideal place for a Lead ML / Data Scientist to thrive. With a hybrid working model, generous personal development budgets, and a commitment to employee growth, you will have the flexibility and resources to excel in your role while contributing to meaningful projects that redefine how money moves globally.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Product Operations Manager in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Wise!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Wise would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Wise through your school's career services!
We think you need these skills to ace Associate Product Operations Manager in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Associate Product Operations Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Associate Product Operations Manager position at Wise. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Wise
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
