At a Glance
- Tasks: Lead product operations to enhance team efficiency and drive impactful initiatives.
- Company: Join Wise, a global tech company revolutionising money management.
- Benefits: Remote work, inclusive culture, and opportunities for career progression.
- Other info: Dynamic environment focused on collaboration and personal growth.
- Why this job: Shape the future of finance while working with diverse teams and innovative projects.
- Qualifications: Experience in product operations or related fields, with strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Wise is a global technology company, building the best way to move and manage the world's money.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
We're looking for a Product Operations Lead to join our Product Operations team in London.
This is a lead role for someone who can help autonomous product teams move faster, stay aligned and build the right things for customers and partners.
Product Operations at Wise focuses on the machine that builds our product: the people, processes and practices that help product teams do their best work.
We work across Product, Engineering, Design, Analytics, Operations, Compliance and Commercial teams to bring clarity to complex problems and turn that clarity into outcomes.
The role may start with a single tribe but the expectation is that once onboarded this person will help shape Product Operations across all tribes.
We need someone who can write on a blank canvas, work from first principles, and bring enough structure to help teams make better decisions without slowing them down.
You will be a senior partner to product and tribe leadership, a manager and coach for Product Operations talent, and a hands-on operator who can still get into the detail.
You should be comfortable moving between executive-level trade-offs and the practical reality of planning, goals, dependencies, headcount, budgeting, delivery visibility, communication and follow-through.
Owning and improving product operating rhythms such as quarterly planning, prioritisation, goals, metrics, dependency mapping, leadership updates, delivery visibility and cross-functional communication.
Building lightweight systems, standards and guidance that help multiple teams work more effectively without adding unnecessary process.
Leading complex, high-impact initiatives across Product, Engineering, Design, Analytics, Operations, Compliance and Commercial teams.
Managing, coaching and raising the bar for Product Operations Managers as the function scales.
Helping teams use data and qualitative insight to understand speed, quality, risk, customer and partner impact, and where the product machine needs to improve.
Being hands-on where needed: running forums, writing docs, facilitating decisions, unblocking teams and making sure valuable work actually lands.
You have significant experience in Product Operations, Product Strategy, Business Operations, Technical Program Management, Product Management, Delivery leadership or a similar role in a product-led technology environment.
You are a true T-shaped operator: broad enough to connect strategy, people, process, data and delivery; You investigate where the details and data take you, and you are willing to challenge a fuzzy problem statement before charging into the solution.
Experience in fintech, payments, financial infrastructure, B2B platforms or partner-led product environments.
Exposure to quarterly planning, budgeting, headcount allocation, portfolio visibility, compliance auditability, AI enablement, dependency management or goals and metrics tracking.
Experience building a Product Operations function or operating model in a relatively immature or scaling environment.
We're people building money without borders — without judgement or prejudice, too.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Travel and Operations Officer - Remote in Bristol
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Wise!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Wise would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Wise through your school's career services!
We think you need these skills to ace Travel and Operations Officer - Remote in Bristol
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Travel and Operations Officer - Remote, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Travel and Operations Officer - Remote position at Wise. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Wise
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
