At a Glance
- Tasks: Lead KYC Operations to ensure compliance and deliver top-notch service quality.
- Company: Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, inclusive culture, and opportunities for career progression.
- Other info: Dynamic role with a focus on team development and strategic leadership.
- Why this job: Join us in transforming the way the world moves money and fights financial crime.
- Qualifications: 8-10 years in operations, preferably in KYC/AML or compliance.
The predicted salary is between 80000 - 100000 £ per year.
Wise is a global technology company, building the best way to move and manage the world's money. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
Your mission is to lead the KYC Operations Function organization to ensure its compliance and provide instant service with best-in-class quality. You are responsible for setting and executing strategic objectives, building high-performing teams, and ensuring they meet operational and quality targets. The role involves overseeing circa 75 employees across multiple locations, both internally and outsourced, ensuring the achievement of the organization's mission, and aligning operational strategies with business goals.
You will need to ensure top-notch delivery in your team's quality, compliance, speed, and cost of operations.
- Setting the strategy for KYC Operations Function
- Building the best processes
- Metrics, targets, governance
- Utilising data and user research to optimise our onboarding experience and transform how we currently fight financial crime and fulfil regulatory obligations
- Driving improvement initiatives and managing an efficient process while providing continuous effective risk management and control
- Working closely with our Risk and Compliance teams to align on risk appetites and capabilities to support the growth of the business
Nurturing a great team:
- Ensure that the right KYC Operations Function organisation and the right leaders are in place
- Build and develop a people strategy that allows execution upon the vision - cross functions and locations
- Revamp the people management processes together with the People Operations team - skills, career paths, performance management
- Oversight of team's budgets and high-level reporting
Extensive experience, typically 8-10 years, in operations (preferably KYC/AML, financial crime, compliance, or related fields within the financial services industry).
Finance/compliance experience (heavy preference for awareness of correspondent service infrastructure and risk associated) - strong preference.
Demonstrated leadership experience, preferably 8 years, in leading and mentoring large teams, fostering an inclusive and high-performance culture.
In-depth expertise and strategic understanding of the regulatory environment and evolving framework surrounding KYC/AML.
Proficient in utilising advanced analytics tools, such as Looker, Superset, or equivalent platforms, to drive data-driven decision-making.
We're people building money without borders — without judgement or prejudice, too. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of KYC Operations - Wise Platform in Bristol
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Wise looking for candidates who are engaged and informed.
We think you need these skills to ace Head of KYC Operations - Wise Platform in Bristol
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Wise. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Wise
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Wise’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
