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For Companies At a Glance
- Tasks: Provide first-line IT support and learn about cybersecurity and server administration.
- Company: Join a forward-thinking company focused on digital innovation.
- Benefits: Gain valuable experience while earning a competitive apprenticeship salary.
- Why this job: Kickstart your career in IT with hands-on training and real-world experience.
- Qualifications: No prior experience needed, just a passion for technology and problem-solving.
- Other info: Enjoy a structured 18-month programme with Monday to Friday working hours.
The predicted salary is between 800 - 1400 £ per month.
Responsibilities
- 1st Line IT Support - Provide first-line support for IT queries via the IT helpdesk, ensuring responses are professional, accurate, and timely.
- Security & Data – Learn best practice Server administration, including Cyber-security.
Course Information
- Course: Information communications technician (level 3)
- Level: 3
- Route: Digital Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Monday - Friday, 8.00am - 4.00pm
- Expected Duration: 18 Months
IT Support Apprentice: Cybersecurity & Server Basics employer: Wise Origin
Contact Detail:
Wise Origin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Apprentice: Cybersecurity & Server Basics
✨Tip Number 1
Get familiar with the basics of IT support and cybersecurity. Brush up on your knowledge of common IT issues and solutions, as well as best practices in server administration. This will help you stand out during interviews!
✨Tip Number 2
Practice your communication skills! Since you'll be providing first-line support, being able to explain technical issues in a clear and friendly manner is key. Try role-playing with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Connect with professionals in the IT field through LinkedIn or local meetups. You never know who might have a lead on an apprenticeship or can offer valuable advice.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the right opportunities. Plus, we’re always on the lookout for passionate individuals ready to kickstart their careers in IT.
We think you need these skills to ace IT Support Apprentice: Cybersecurity & Server Basics
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your enthusiasm for IT support and cybersecurity. Share any relevant experiences or projects that highlight your interest in the field – it’ll make you stand out!
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the listing, like 'first-line support' and 'cybersecurity', to show that you understand what we’re looking for.
Be Professional Yet Approachable: While we want to see your personality, remember to keep your tone professional. A friendly yet formal approach will resonate well with us, especially since you'll be providing support to others.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wise Origin
✨Know Your Basics
Make sure you brush up on the fundamentals of IT support and cybersecurity. Familiarise yourself with common IT queries and best practices in server administration. This will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Problem-Solving Skills
During the interview, be prepared to discuss how you've tackled IT issues in the past. Use specific examples to illustrate your thought process and problem-solving abilities. This will demonstrate your capability to provide first-line support effectively.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s approach to cybersecurity and IT support. This shows that you're genuinely interested in the role and eager to learn more about their processes and culture.
✨Practice Professional Communication
Since you'll be providing support via the IT helpdesk, practice communicating clearly and professionally. Role-play common scenarios with a friend or family member to build your confidence in delivering accurate and timely responses.
