Global Disputes Administrator

Global Disputes Administrator

Full-Time 28800 - 42000 £ / year (est.) No working from home possible
Wise Music Group

At a Glance

  • Tasks: Support the Global Disputes Manager in managing music copyright disputes and counter claims.
  • Company: Join Wise Music Group, a leading music publisher with over 200,000 copyrights worldwide.
  • Benefits: Enjoy hybrid working, flexible hours, and a vibrant office culture in London.
  • Other info: Opportunity to work remotely and gain valuable experience in music publishing.
  • Why this job: Be part of a dynamic team in the music industry, making a real impact on copyright management.
  • Qualifications: Good English and Maths skills; legal qualification and copyright knowledge are a plus.

The predicted salary is between 28800 - 42000 £ per year.

Job Description

Department: Copyright

Job Title: Global Disputes Administrator

Reporting to: Global Disputes Manager

Location: Home Working / London (Hybrid, 3 days per week in the office)

BACKGROUND

Wise Music Group is one of the World’s leading music publishers, owning and managing over 200,000 popular and classical music copyrights. The Group is privately owned by one family over several generations, and the UK Head Office is situated in London, in the West End.

CORE RESPONSIBILITIES:

The Global Disputes Administrator supports the Global Disputes Manager in the delivery of effective management of the rights owned and/or controlled by the Global affiliates within the Wise Music Group.

Key Objectives:

  1. To research and resolve Counter claims and Disputes in the UK for the Wise Music Group copyrights
  2. To find, review and analyse contracts and all other relevant documentation
  3. To liaise with the affiliates and third party sub publishers for all counter claims and disputes for the WMG copyrights.
  4. To notify the affiliates and sub publishers when counter claims and disputes are resolved.
  5. To communicate and co-operate with PROs/CMOs and internal departments
  6. To maintain detailed reports of the current status of all counter-claimed and disputed works.

TASKS & RESPONSIBILITIES:

COUNTER CLAIMS

  • Review the PRS / ICE database on a daily basis for Wise Music Group copyrights entering the Counter Claim system.
  • Research our claims and upload a redacted copy of supporting paperwork where necessary within the stated deadline, contacting our affiliate offices where relevant.
  • Monitor any progressing claims by third parties and respond as necessary.
  • Maintain the PRS / ICE Counterclaim system with the required information and keep detailed in-house notes.
  • Chase up third parties for responses whenever necessary.
  • For high profile works notify the affiliates and sub publishers of the counterclaim and ask that they check the work status in their local territory.
  • Maintain a folder of redacted contracts for future use.

DISPUTES

  • Review the PRS / ICE database on a daily basis for Wise Music Group copyrights entering the Disputes system.
  • Review the supporting paperwork that has been uploaded by the third party publisher
  • Keep in contact with the third party publisher and update them with our findings.
  • Maintain the in-house notes and also the PRS / ICE database where relevant.
  • When a dispute has been resolved, notify the relevant sub publishers and affiliates.If our claim has been upheld we must ensure that all territories check the work is correctly claimed in their territory. If our claim is relinquished we must ensure that this is also communicated and the work updated accordingly.

AFFILLIATE COUNTER CLAIMS / DISPUTES

  • When an affiliate or third party sub publisher notifies us that a WMG work is being counterclaimed in their territory, you must act as the conduit for communication.
  • The owning office must provide the documentation needed to uphold our claim but you will need to be kept up-to-date with the progress.
  • Once the counter claim or dispute has been resolved, this must be communicated to all other relevant offices
  • Maintain a record of such cases.

SCANNING & FILING

  • Scan all relevant documents to the File Director software and file for safe storage.

SKILLS & BEHAVIOURAL REQUIREMENTS:

Qualifications

  • Good level of English and Maths.
  • European language an advantage.
  • A Legal qualification would be an advantage

Experience

  • Copyright knowledge and experience is not expected but would be desirable.
  • Experience with Rights Management Software (i.e. Vistex Maestro) and an understanding of Publishing contracts would be desirable.
  • Experience of working as part of a team.
  • An understanding of the various rules involved in the Disputes processes

Knowledge

  • Knowledge of the Wise Music catalogues would be an advantage but not necessary.
  • General knowledge of music of all genres.
  • General rules and processes of the worldwide societies with regard to the counterclaims procedures.
  • Knowledge of the flow of rights from the signing of a contract to income received for the copyrights controlled.

Skills and Abilities

  • The ability to use the Internet as a research tool
  • A good knowledge of Microsoft applications
  • The ability to prioritise workloads
  • Good communication and inter-personal skills
  • Good organisational skills

Personal Qualities

  • To follow instruction and guidance
  • Ability to work under pressure
  • Team player
  • High level of accuracy and attention to detail
  • Willing to help with other tasks where needed

Availability

Core working hours are 0930 to 1730 Monday to Friday, however you will need to be flexible and able to work additional hours as required ensuring deadlines are met.

Global Disputes Administrator employer: Wise Music Group

Wise Music Group is an exceptional employer, offering a dynamic work environment that fosters collaboration and creativity in the heart of London’s West End. With a strong commitment to employee growth, we provide opportunities for professional development and a supportive culture that values teamwork and innovation. Our hybrid working model allows for flexibility while being part of a leading music publishing company, making it an ideal place for those seeking meaningful and rewarding careers in the music industry.

Wise Music Group

Contact Details:

Wise Music Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Global Disputes Administrator

Tip Number 1

Familiarise yourself with the music copyright landscape. Understanding the basics of copyright law and how it applies to music will give you a solid foundation for the role. Research Wise Music Group's catalogues and their disputes history to show your genuine interest.

Tip Number 2

Network with professionals in the music publishing industry. Attend relevant events or join online forums where you can connect with people who work in copyright management. This could provide you with valuable insights and potentially lead to referrals.

Tip Number 3

Brush up on your organisational skills. The role requires maintaining detailed reports and managing multiple claims simultaneously. Consider using project management tools to demonstrate your ability to stay organised and efficient.

Tip Number 4

Prepare to discuss your communication skills. Since the role involves liaising with various stakeholders, think of examples from your past experiences where you successfully communicated complex information or resolved disputes. This will highlight your suitability for the position.

We think you need these skills to ace Global Disputes Administrator

Research Skills
Attention to Detail
Communication Skills
Organisational Skills
Teamwork
Problem-Solving Skills
Knowledge of Copyright Law

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Global Disputes Administrator. Emphasise any experience you have with copyright, rights management software, or legal qualifications.

Craft a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Wise Music Group that attract you, and explain how your background makes you a suitable candidate for managing disputes and counterclaims.

Showcase Relevant Skills:Highlight your organisational skills, attention to detail, and ability to work under pressure in your application. Provide examples of how you've successfully managed workloads or resolved disputes in previous roles.

Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Wise Music Group

Research the Company

Before your interview, take some time to research Wise Music Group. Understand their history, their catalogues, and their position in the music publishing industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.

Familiarise Yourself with Copyright Processes

Since the role involves managing disputes and counterclaims, it’s crucial to have a basic understanding of copyright laws and processes. Brush up on relevant terminology and procedures so you can speak confidently about them during the interview.

Prepare for Scenario-Based Questions

Expect to be asked how you would handle specific situations related to disputes or counterclaims. Think of examples from your past experiences where you successfully resolved conflicts or managed complex information, as this will demonstrate your problem-solving skills.

Showcase Your Communication Skills

As the role requires liaising with various stakeholders, highlight your communication abilities. Be prepared to discuss how you’ve effectively communicated in previous roles, especially in challenging situations, to illustrate that you can maintain clear and professional interactions.