Temporary Customer Service & Telesales Assistant Dorking | Office Based | Part-Time | 3 Days per Week £13–£15 per hour depending on experience An exciting opportunity has arisen for a friendly, confident and organised Temporary Customer Service & Telesales Assistant to join a busy team for an initial 4-week period, with the possibility of an extension. Working 3 days per week (ideally Monday–Wednesday, up to 21 hours), you’ll be speaking to customers and potential customers by telephone and email, answering questions and helping people through an online entry/submission process. The Role Your main responsibilities will include: Calling previous and potential customers Following up with people who have started but not completed an online submission Answering questions and providing information clearly and confidently Helping customers navigate an online platform and complete their submission Following up by email with relevant information and links Maintaining accurate records of calls, outcomes and follow-ups Managing a database and keeping information up to date Escalating technical or more complex queries where required Working towards agreed call and conversion targets About You We’re looking for someone who is: Friendly, confident and comfortable on the phone Naturally personable with a good telephone manner Organised, proactive and able to manage follow-ups Confident communicating with people internationally Comfortable explaining processes and helping people online Accurate with data entry and administration Confident using email, Excel and online systems Professional and reliable Previous experience in telesales, telemarketing, customer service, call handling or a similar telephone-based role would be beneficial. Speaking an additional language would be a bonus, but is not essential. Full training will be provided. The Details Location: Dorking – office based Hours: 3 days per week, ideally Monday–Wednesday Hours per week: Up to 21 Contract: Initially 4 weeks, with potential to extend Start: ASAP Working hours: Flexible between 8.00am and 5.30pm If you’re confident on the phone, enjoy speaking to people and are looking for a short-term part-time opportunity, we’d love to hear from you. If the above sounds like you and you can commit, do not hesitate to apply now
Temporary Customer service/Telesales Assistant in Dorking employer: Wise Monkey Recruitment ltd
Join a dynamic and innovative membership organisation in London, where your expertise as a Marketing Director will not only shape the marketing strategy but also drive meaningful engagement and growth. With a strong emphasis on employee development, a collaborative work culture, and the opportunity to work closely with senior leaders, this role offers a unique chance to make a significant impact in a fast-paced environment. Enjoy the benefits of a hybrid working model that promotes work-life balance while being part of a high-profile team dedicated to excellence.
Contact Details:
Wise Monkey Recruitment ltd Recruitment Team
