At a Glance
- Tasks: Lead product development for business onboarding verification, enhancing customer experience and operational efficiency.
- Company: Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, stock options, and diverse, inclusive work culture.
- Other info: Join a dynamic team focused on innovation and career growth.
- Why this job: Make a real impact in fintech by improving KYC processes for businesses.
- Qualifications: Experience in product management and data-driven decision making.
The predicted salary is between 120000 - 148000 £ per year.
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer .
Job Description
About The Team
The Global KYC and Onboarding Squad is improving Wise's KYC and onboarding experience by reducing three things at the same time:
- Financial crime risk, by making reviews, controls, and decisioning more effective.
- Operational cost, by automating repeatable work and improving how agents handle complex cases.
- Customer friction, by making verification clearer, faster, and easier to complete.
Business Onboarding Verification focuses on business customers.
Businesses are not simple identity objects: they are legal entities connected to directors, shareholders, UBOs, authorised signatories, employees, documents, registry data, vendor data, ownership structures, risk signals, and market-specific requirements.
That makes KYB one of Wise's most complex verification domains.
It is also one of the biggest opportunities to improve customer experience, reduce manual work, improve control quality, and build better risk decisioning.
About The Role
We are hiring a Product Manager to own one of the workstreams within Business Onboarding Verification.
Each PM within the team owns a complex product area end to end, from discovery and roadmap through delivery, measurement, and iteration.
These are not generic AI, programme management, or stakeholder coordination roles.
You will coordinate complex work, but the core of the job is product ownership: defining the problem, shaping the solution, making trade-offs explicit, setting success metrics, launching safely, and ensuring each change improves KYB as a product.
- What You Will Own
- Own the product roadmap for one BOV workstream, from discovery through launch and iteration.
- Identify the highest-value problems using customer friction, operational cost, manual review load, risk impact, regulatory need, and delivery readiness.
- Translate ambiguous KYB problems into clear product requirements, launch criteria, success metrics, and learning loops.
- Partner with Engineering, Analytics/Data Science, Product Compliance, Risk, Operations, regional teams, vendors, support partners, and adjacent PMs.
- Define launch metrics and guardrails across customer impact, manual review load, operational adoption, control quality, false positives, false negatives, auditability, monitoring, and rollback.
- Build feedback loops from agents, QA, assurance, customer outcomes, support contacts, downstream risk signals, and vendor/model performance where relevant.
- Balance tactical delivery with long-term product foundations.
- What Success Looks Like In The First 6-12 Months
- Your workstream has a clear roadmap with explicit priorities and measurable outcomes.
- The team has shipped meaningful product improvements, not just analysis or coordination.
- Product changes are safer to launch because metrics, guardrails, monitoring, fallback paths, and ownership are clear.
- Cross-functional partners understand what is being solved, why it matters, who owns what, and how success will be measured.
- KYB becomes faster, more measurable, more auditable, and easier for legitimate businesses and agents to navigate.
- This Role Gives You The Opportunity To
- Work on one of the most important regulated onboarding domains at Wise.
- Improve the experience for business customers and the agents reviewing their cases.
- Build practical AI, automation, decisioning, controls, and platform foundations in a real operational environment.
- Work across Product, Engineering, Compliance, Risk, Operations, Analytics, regional teams, and vendors on high- stakes problems.
- Shape how Wise moves from fragmented manual review and tactical control work toward reusable, measurable KYB capabilities.
Qualifications
- What We Are Looking For
- You have product management experience owning complex work from discovery through delivery and measurable outcomes.
- You are comfortable in data-heavy, risk-sensitive, operational, regulated, onboarding, payments, trust and safety, compliance, or fintech domains.
- You can reason with data and metrics, including denominators, baselines, segmentation, sample bias, data quality, attribution limits, and guardrails.
- You can translate ambiguous product, risk, compliance, or operational problems into clear requirements, launch criteria, and iteration plans.
- You understand that regulated product delivery needs evidence, auditability, operational readiness, monitoring, and ownership.
- You communicate clearly, make trade-offs explicit, and can create alignment without formal authority.
- Strong Additional Signals
- Experience in KYB, KYC, business onboarding, financial crime, identity, fraud, risk decisioning, compliance tooling, operational tooling, payments, or regulated fintech.
- Experience with AI, LLMs, ML models, document intelligence, decisioning systems, vendor evaluation, or agent-assist tooling.
- Experience turning remediation, audit, or control gaps into product or platform improvements.
- Experience reducing manual operations through automation, workflow redesign, better data, internal tools, QA/assurance processes, monitoring, or dashboards.
- Experience with legal entities, ownership structures, UBOs, directors, shareholders, authorised signatories, business registries, or complex evidence workflows.
- Additional Information
- Base salary: £120-148K (based on experience & interview outcomes)
- Restricted Stock Units (RSUs) & a variety of other benefits: Wise Benefits
For everyone, everywhere.
We're people building money without borders — without judgement or prejudice, too.
We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise. Jobs.
Keep up to date with life at Wise by following us on Linked In and Instagram.
#J-18808-Ljbffr
Principal Product Manager - KYC/KYB employer: Wise group
Wise is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong emphasis on employee growth, you will have access to professional development opportunities and the chance to lead a high-performing team in a cutting-edge fintech environment. The hybrid working model, competitive salary, and stock units further enhance the appeal of this role, making it a rewarding place for those seeking meaningful contributions in risk analytics.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Product Manager - KYC/KYB
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Wise group. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Wise group.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Wise group. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Principal Product Manager - KYC/KYB
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Wise group and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Wise group how you can be a team player!
How to prepare for a job interview at Wise group
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Wise group.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Wise group's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
