At a Glance
- Tasks: Lead operational resilience and outsourcing compliance for Wise's innovative financial products.
- Company: Join Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, diverse team culture, and opportunities for career growth.
- Other info: Dynamic, inclusive environment with global collaboration and travel opportunities.
- Why this job: Make a real impact on financial services while ensuring compliance and resilience.
- Qualifications: 6+ years in operational resilience or product compliance, strong regulatory knowledge.
The predicted salary is between 75600 - 92400 £ per year.
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer
Job Description
Our Product Compliance & Risk (“PC&R”) team sits at the centre of Wise’s product development function, supporting our cross-functional teams in delivering exceptional financial products for our customers while ensuring they’re compliant by design.
We’re seeking a highly motivated, customer-centric and proactive individual to lead on UK Operational Resilience and Outsourcing within our first line Product Compliance and Risk team.
Your Mission
You’ll own the Operational Resilience and Outsourcing framework within our first line Product Compliance and Risk team, covering Wise’s UK entities.
You’ll be responsible for running our framework to comply with our regulatory obligations in the UK related to operational resilience, outsourcing and business continuity.
Most importantly, you’ll work directly with Product, Engineering, Security, Risk, and Operations to ensure our products and services remain resilient, and that our reliance on third parties is governed in line with regulatory expectations and our internal standards.
Key Responsibilities
- Understand and assess the full set of regulatory requirements related to UK operational resilience, outsourcing and third party risk management (TPRM) requirements.
- Understand the broader regulatory framework applicable to the provision of payments, e-money and retail investment services.
- Own the Operational Resilience and Outsourcing framework, including developing standards, controls and approaches.
- Lead the identification of important business services, the definition and maintenance of impact tolerances and the mapping and testing of the people, technology, processes, and third-party dependencies to support the important business services.
- Lead the annual Operational Resilience Self-Assessment (ORSA) to document the operational resilience journey, own and deliver the Annual Board Paper.
- Clearly document and maintain our internal controls, and develop and maintain a standard for documenting and maintaining regional operational resilience and outsourcing controls.
- Own and maintain the compliance approach and framework for outsourcing and critical third-party arrangements.
- Ensure Wise’s UK entities remain compliant with the applicable regulatory requirements on operational resilience and outsourcing including on operational reporting and third party reporting (PS 26/2).
- Build scalable governance for third-party lifecycle management including due diligence, risk assessment, contract requirements, ongoing monitoring, change management, exit planning.
A bit about you
- You’ve got at least six years of experience in operational resilience, outsourcing/TPRM, technology risk, or product compliance preferably within a financial services firm.
- You have strong knowledge of the UK regulatory framework applicable to operational resilience and outsourcing (e. g. PS21/3, PS26/2, SYSC 15A, SYSC 8).
- You’ve got strong experience with regulatory analysis and risk management.
You deeply understand how to target resources on impactful activities that will make a tangible difference to customers.
- You understand payments and retail investment products and the customer journeys associated with them.
- You’re able to operate primarily independently with limited guidance, and you’re not afraid to roll your ideas out quickly and convince others to follow along behind you.
- You understand the bigger picture, are analytical, and can quickly assess, break down and prioritise problems / opportunities.
- Strong communicator who’s comfortable working with stakeholders in multiple teams and building relationships.
- You’re comfortable navigating ambiguity and have the ability to exercise sound judgment and decision-making abilities.
- You understand the importance of providing clear rationales for teams and excel in doing so.
- You anticipate roadblocks, are resilient and not easily disheartened.
- Experience with product management methodologies and tools (e. g., Jira, Confluence) and risk and controls software.
- Experience working with global teams.
- Willingness to travel as required.
- Additional Information
For everyone, everywhere.
We're people building money without borders without judgement or prejudice, too.
We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise. Jobs.
Keep up to date with life at Wise by following us on Linked In and Instagram.
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Senior Product Compliance & Risk Manager - Operational Resilience and Outsourcing in London employer: Wise group
Wise is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong emphasis on employee growth, you will have access to professional development opportunities and the chance to lead a high-performing team in a cutting-edge fintech environment. The hybrid working model, competitive salary, and stock units further enhance the appeal of this role, making it a rewarding place for those seeking meaningful contributions in risk analytics.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Compliance & Risk Manager - Operational Resilience and Outsourcing in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Wise group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Product Compliance & Risk Manager - Operational Resilience and Outsourcing in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Wise group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Wise group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Wise group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Wise group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Wise group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Wise group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
