Wise is seeking a Head of Servicing Scale to lead the global servicing operations, including Workforce Management, Demand Management, Performance Management and Capacity Planning. You will transform planning into an automated, data-driven engine to support millions of customers cost-effectively, setting the technical bar and mentoring leaders across teams.
You will drive cross-functional collaboration with Product, Finance and regional leads, ensuring high standards and sustainable growth as the
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Head of Global Servicing & Automation in London employer: Wise group
Wise is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong emphasis on employee growth, you will have access to professional development opportunities and the chance to lead a high-performing team in a cutting-edge fintech environment. The hybrid working model, competitive salary, and stock units further enhance the appeal of this role, making it a rewarding place for those seeking meaningful contributions in risk analytics.
