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- Tasks: Diagnose and repair gas, electric, and heating appliances while providing excellent customer service.
- Company: Fast-growing company offering a supportive work environment and great benefits.
- Benefits: Flexi-time, generous holiday, discounts, and support for health and wellbeing.
- Why this job: Join a dynamic team and make a real difference in people's homes.
- Qualifications: Experience with heating appliances and relevant gas safety certifications required.
- Other info: Opportunity for travel across the UK with a fully equipped van provided.
The predicted salary is between 29250 - 42000 £ per year.
Salary up to £36,750 DOE, plus overtime, plus benefits. Full Time, Permanent covering the North of Wales and North East of England regions. This will be working Monday to Friday 08.30am – 5pm.
Benefits of working within this company:
- A Flexi-Time Policy
- Electric Vehicle lease scheme or Cycle to Work Scheme
- Employee Assistance Programme for a range of health, life and work issues
- Generous staff discount on their products
- Access to discounts for supermarkets, cinemas, gifts and a wide range of other items
- 6.4 weeks starting holiday that will rise with length of service
Due to exciting growth, Wise Employment are seeking an experienced Gas Service Engineer for one of our fast growing clients. This role will see you responsible for completing warranty and annual service work for Gas, Electric and heating appliances. You will need to diagnose faults and repair appliances in a timely and cost-effective manner. You will also carry out maintenance of appliances within the showrooms and complete chargeable annual servicing and repair work for customers, aiming to retain their servicing requirements for subsequent years.
Gas Service Engineer duties required:
- Working in a pre-determined area but also covering most areas of the UK so could involve being away from home 4 nights per week
- This role will provide a fully equipped van, laptop/iPad and phone and expenses for travel incurred
- To ensure all service and warranty calls are carried out in a professional, timely and accurate manner, ensuring that the issues are properly and fully resolved during the first visit
- To correctly identify the reason for the reported issue and determine whether that issue falls within a company manufacturing fault or an installation/user fault, which will then be charged on site to the customer
- To up sell chargeable service work whilst on site and take payment using the supplied payment terminals
- To issue any safety notices if required and to ensure faulty parts are returned adequately labelled for testing
Essential Skills required for a Gas Service Engineer:
- Proven experience of working with heating appliances or servicing comparable equipment in the field
- Full UK driving licence
- The Gas Service Engineers are required to have and maintain the following training certificates; CCN1 (Domestic Core Gas Safety), HTR1 (Gas Fires & Wall Heaters), CONGLP1 (LPG Changeover), CPA1 – Combustion Analysis, GAS SAFE requirements (OFTEC also an advantage)
The following qualifications whilst not essential, would be an advantage:
- Part P Electrical Safety
- Electrical safe isolation
- HETAS Certification
- Hetas H002 (Solid fuel regulations and Standards)
- Hetas H003 (Dry Appliance Installer)
- Hetas H004 (Wet Appliance installer)
- Hetas H006 (Internal twin wall chimney system installer)
If you are saying yes to all of the above, then we would love to hear from you. Please apply via this job board.
Gas Service Engineer (North Wales & North East England) employer: Wise Employment
Contact Detail:
Wise Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Service Engineer (North Wales & North East England)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, or join online forums. You never know who might have a lead on that perfect Gas Service Engineer role.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss your experience with heating appliances and how you handle tricky situations on the job.
✨Tip Number 3
Show off your certifications! Make sure to highlight your CCN1, HTR1, and any other relevant qualifications during interviews. This will demonstrate your expertise and commitment to safety.
✨Tip Number 4
Apply through our website for the best chance of landing the job. We love seeing candidates who take the initiative and show genuine interest in joining our team!
We think you need these skills to ace Gas Service Engineer (North Wales & North East England)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with heating appliances and any relevant qualifications. We want to see how your skills match the Gas Service Engineer role, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your passion for gas service engineering and how you can contribute to our team at StudySmarter.
Show Off Your Certifications: List all your relevant certifications like CCN1 and HTR1 clearly in your application. We love seeing candidates who are up-to-date with their training, so make sure we know you’ve got what it takes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Wise Employment
✨Know Your Stuff
Make sure you brush up on your technical knowledge about gas and heating appliances. Be ready to discuss your experience with specific equipment and any relevant certifications you hold, like CCN1 or HTR1. This shows you're not just a candidate, but a knowledgeable professional.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved issues in the past. Think of specific instances where you identified a fault and how you approached the repair. This will demonstrate your ability to handle challenges effectively, which is crucial for a Gas Service Engineer.
✨Be Ready for Practical Questions
Expect questions that test your practical knowledge and decision-making skills. You might be asked how you would handle a particular scenario on-site. Practising these types of questions can help you articulate your thought process clearly during the interview.
✨Highlight Your Customer Service Skills
Since you'll be interacting with customers, it's important to show that you can communicate effectively and maintain professionalism. Share experiences where you’ve successfully upsold services or handled customer concerns, as this will highlight your ability to retain clients and enhance their experience.
