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- Tasks: As a Gas Service Engineer, you'll service and repair gas and heating appliances across the South West.
- Company: Join a fast-growing company that values its employees and offers great benefits.
- Benefits: Enjoy flexible hours, discounts, generous holiday, and support for your health and wellbeing.
- Other info: Expect travel across the UK, with a fully equipped van and tech provided for your convenience.
- Why this job: Be part of a dynamic team, make a real impact, and grow your skills in a rewarding environment.
- Qualifications: Experience with heating appliances and relevant certifications are essential; a full UK driving licence is required.
The predicted salary is between 30750 - 31750 £ per year.
Gas Service Engineer (Exeter covering the South West region) with an annual salary of £36,750 - £38K DOE, plus excellent benefits. Full Time, Permanent. This will be working Monday to Friday 08.30am – 5pm.
Benefits of working within this company include:
- Flexi-Time Policy
- Electric Vehicle lease scheme or Cycle to Work Scheme
- Employee Assistance Programme for a range of health, life and work issues
- Generous staff discount on products
- Access to discounts for supermarkets, cinemas, gifts and a wide range of other items
- 6.4 weeks starting holiday that will rise with length of service
This role will see you responsible for completing warranty and annual service work for Gas, Electric and heating appliances. You will need to diagnose faults and repair appliances in a timely and cost-effective manner. You will also carry out maintenance of appliances within the showrooms and complete chargeable annual servicing and repair work for customers, aiming to retain their servicing requirements for subsequent years.
Gas Service Engineer duties required:
- Working in a pre-determined area but also covering most areas of the UK, which could involve being away from home 4 nights per week.
- Providing a fully equipped van, laptop/iPad and phone, and expenses for travel incurred.
- Ensuring all service and warranty calls are carried out in a professional, timely and accurate manner, resolving issues during the first visit.
- Correctly identifying the reason for the reported issue and determining whether it falls within a company manufacturing fault or an installation/user fault, which will then be charged on site to the customer.
- Issuing any safety notices if required and ensuring faulty parts are returned adequately labelled for testing.
Essential Skills required for a Service Engineer:
- Proven experience of working with heating appliances or servicing comparable equipment in the field.
- Full UK driving licence.
- Required training certificates: CCN1 (Domestic Core Gas Safety), HTR1 (Gas Fires & Wall Heaters), CONGLP1 (LPG Changeover), CPA1 – Combustion Analysis, GAS SAFE requirements (OFTEC also an advantage).
The following qualifications, while not essential, would be an advantage:
- Part P Electrical Safety
- Electrical safe isolation
- HETAS Certification
- Hetas H002 (Solid fuel regulations and Standards)
- Hetas H003 (Dry Appliance Installer)
- Hetas H004 (Wet Appliance installer)
- Hetas H006 (Internal twin wall chimney system installer)
If you are saying yes to all of the above, then we would love to hear from you. Please apply via this job board or contact Wise Employment Plymouth.
To achieve the higher salary, you will need to demonstrate your ability to meet the key criteria of the role by past experience and during the interview process.
Gas Service Engineer employer: Wise Employment Plymouth
Contact Detail:
Wise Employment Plymouth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Service Engineer
✨Tip Number 1
Familiarise yourself with the specific gas safety regulations and standards relevant to the role. Being well-versed in these will not only boost your confidence but also demonstrate your commitment to safety during the interview.
✨Tip Number 2
Prepare to discuss your hands-on experience with heating appliances in detail. Be ready to share specific examples of how you've diagnosed and repaired faults, as this will showcase your practical skills and problem-solving abilities.
✨Tip Number 3
Research the company’s values and benefits thoroughly. Understanding their Flexi-Time Policy and employee assistance programmes can help you align your answers with what they value, making you a more attractive candidate.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Gas Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in servicing heating appliances and any specific qualifications you possess, such as CCN1 or HTR1. Use keywords from the job description to align your skills with what the company is looking for.
Craft a Strong Cover Letter: Write a cover letter that not only expresses your enthusiasm for the Gas Service Engineer position but also details your past experiences that directly relate to the responsibilities outlined in the job description. Mention your ability to diagnose faults and your commitment to customer service.
Highlight Relevant Certifications: List all relevant certifications clearly in your application. If you have additional qualifications like Part P Electrical Safety or HETAS certifications, make sure to mention them as they could set you apart from other candidates.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully diagnosed and resolved issues with gas or heating appliances in the past. This will demonstrate your capability to handle the responsibilities of the role effectively.
How to prepare for a job interview at Wise Employment Plymouth
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of heating appliances and the relevant safety regulations. Be prepared to discuss your experience with specific equipment and any certifications you hold, such as CCN1 or HTR1.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to share examples of how you've diagnosed and resolved issues in the past. Employers love candidates who can think on their feet and provide effective solutions quickly.
✨Show Your Customer Service Skills
As a Gas Service Engineer, you'll be interacting with customers regularly. Highlight your ability to communicate clearly and professionally, and share instances where you've gone above and beyond to ensure customer satisfaction.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.