Credit Controller

Credit Controller

Exeter Full-Time 25000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client payments and ensure timely collections in a dynamic finance team.
  • Company: Join Stephens Scown, a growing firm committed to employee ownership and wellbeing.
  • Benefits: Enjoy flexible working, profit sharing, private medical insurance, and 25 days' leave plus bank holidays.
  • Why this job: Be part of a supportive culture that values your input and offers personal development opportunities.
  • Qualifications: Experience in a legal environment is a plus, but not essential; enthusiasm is key!
  • Other info: This is a 12-month fixed-term contract covering maternity leave with potential for future opportunities.

The predicted salary is between 25000 - 35000 £ per year.

Credit Controller. Exeter. £25,000 – 12 month Fixed Term Contract to cover Maternity. Monday to Friday 9am – 5.15pm

Benefits and Rewards

Join the ever-expanding team at Stephens Scown, and you’ll enjoy not only a competitive salary, but also an impressive range of employee benefits including:

  • The opportunity to influence the future success of the business as an employee-owner
  • Profit share scheme
  • Private medical insurance
  • Group life assurance scheme
  • Auto-enrolment pension scheme
  • Performance-related bonus scheme
  • Recruitment referral bonus
  • Access to a comprehensive wellbeing programme – including a free confidential helpline and support on money management and consumer rights. We are part of the Mindful Employer Charter.
  • Free counselling sessions
  • Menopause support
  • 25 days’ annual leave plus bank holidays
  • One-day extra holiday on your birthday
  • Enhanced flexible working, including ‘best of both worlds’ hybrid working model with a mix of home and office working
  • Enhanced maternity and paternity pay
  • Enhanced sick pay
  • Cycle-to-work scheme
  • Free annual flu vaccinations
  • Eye-care vouchers
  • Reduced fees for legal services
  • Funding for qualifications
  • Study leave
  • Mentoring programme
  • Three days volunteering leave each year
  • Buy up to a week’s extra holiday
  • Offices close early at Christmas
  • Long Service Awards

Responsibilities:

To join this busy Finance Team as a Credit Controller, you will be responsible for payments from clients, ensuring they adhere to terms and pay on time. This includes:

  1. Calling clients to discuss any difficulties
  2. Liaising with the legal team
  3. Reviewing the best way forward for payment
  4. Maintaining proactive communication to ensure timely payments
  5. Collaborating with the Debt Recovery Team for compliance on non-payment

Qualifications:

Ideally, you will have worked within a legal environment, but this is not essential.

This is a 12-month Fixed Term Contract to cover Maternity Leave. You will have access to all available vacancies and Fixed Term Contract opportunities.

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Credit Controller employer: Wise Employment Group

At Stephens Scown, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. As a Credit Controller in Exeter, you will benefit from a competitive salary, flexible working arrangements, and a comprehensive range of benefits including private medical insurance and a profit share scheme, all while contributing to the success of a forward-thinking employee-owned business.
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Contact Detail:

Wise Employment Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Controller

✨Tip Number 1

Familiarise yourself with the legal environment, even if you haven't worked in one before. Understanding the basics of legal terminology and processes can give you an edge during interviews and help you communicate effectively with the legal team.

✨Tip Number 2

Brush up on your communication skills, especially over the phone. As a Credit Controller, you'll be calling clients to discuss payments, so practice being clear, concise, and empathetic to build rapport and encourage timely payments.

✨Tip Number 3

Research common challenges faced in credit control within a legal context. Being able to discuss these challenges and potential solutions during your interview will demonstrate your proactive approach and understanding of the role.

✨Tip Number 4

Network with professionals in finance and credit control, especially those who have experience in legal environments. Engaging with them can provide insights into the role and may even lead to valuable referrals or recommendations.

We think you need these skills to ace Credit Controller

Excellent Communication Skills
Negotiation Skills
Attention to Detail
Time Management
Problem-Solving Skills
Customer Service Orientation
Financial Acumen
Ability to Work Under Pressure
Team Collaboration
Knowledge of Credit Control Processes
Familiarity with Legal Procedures
Proficiency in Accounting Software
Data Entry Accuracy
Conflict Resolution Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in credit control or finance. Emphasise any previous roles where you managed client payments or worked in a legal environment, even if it wasn't your primary focus.

Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your ability to maintain proactive communication and collaborate with teams, as these are key aspects of the role.

Showcase Relevant Skills: In your application, highlight skills such as negotiation, problem-solving, and attention to detail. These are crucial for a Credit Controller, especially when dealing with clients and ensuring timely payments.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is vital in finance roles.

How to prepare for a job interview at Wise Employment Group

✨Know Your Numbers

As a Credit Controller, you'll be dealing with payments and financial data. Brush up on your numerical skills and be prepared to discuss how you manage accounts and ensure timely payments.

✨Demonstrate Communication Skills

You'll need to liaise with clients and the legal team regularly. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations.

✨Familiarise Yourself with Legal Processes

While experience in a legal environment isn't essential, having a basic understanding of legal processes related to debt recovery can set you apart. Research common practices and terminology.

✨Show Enthusiasm for Team Collaboration

This role involves working closely with various teams, including the Debt Recovery Team. Be ready to discuss how you thrive in a collaborative environment and share examples of successful teamwork.

Credit Controller
Wise Employment Group
Location: Exeter

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