Customer Service Advisor

Customer Service Advisor – Exeter (EX5) – 8:30-17:00 (Monday – Friday) – £25,000 + Benefits (24 days holiday + Bank Holidays, Free parking, Cycle to work scheme + more) Elite Recruitment are recruiting for a Customer Service Advisor for one of our clients, who are a leading manufacturer in their field, based in Exeter (EX5). This permanent role will join their office team which is office based and working 08:30-17:00 Monday – Friday. Why this role? Salary: £25,000 Benefits: 24 days holiday (rising to 27 days) + Bank Holidays, Free onsite parking, free refreshments, Flexitime & cycle to work scheme, Free eye tests & staff discounts, ongoing training & development support. Location: Exeter (EX5) Key Responsibilities – Customer liaison – answering phone calls and emails from customers, including any complaints, and updating customer records with this information. – Internal Liaison – Including with sales team, warehouse and external distribution companies. – General administrative tasks including but not limited to order processing, and invoice issuance. What you\’ll bring – IT literate – especially within Microsoft Office, prior knowledge of CRM systems is preferred but not essential as full training will be provided. – Excellent attenti…