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- Tasks: Be the go-to person for online customer inquiries and ensure smooth order processing.
- Company: Join a dynamic team focused on delivering exceptional online sales support.
- Benefits: Enjoy free parking, generous discounts, 28 days' holiday, and ongoing training.
- Why this job: This role offers a chance to grow in a supportive environment while making customers happy.
- Qualifications: Looking for someone with great communication skills, attention to detail, and intermediate IT skills.
- Other info: Immediate start available; weekend work once a month.
The predicted salary is between 24000 - 25500 £ per year.
Business Support Administrator. £24k – £25,500 D.O.E. 36.25 HR working week – Monday to Friday with some Weekend work (once a month) – Free Parking, Generous Staff Discounts – Staff Events – Pension and 28 days’ holidays – On-going Training and Support – Immediate Start An exciting opportunity has arisen in this newly created role for an experienced Sales Administrator, to give full support to the Online Sales for the business. The role will entail: · 1st point of contact to all Customer Online Enquiries · Deal with all queries, complaints and returns to ensure a great Customer Service experience · Processing all orders in a timely manner · Order Fulfilment Administration · Full training and support given on the CRM system You will have: · An Engaging Personality · An Eye for Detail · Great Work Ethic and Team Player to ensure the “Job Gets Done” · I.T Skills with Microsoft Office to an Intermediate Level To find out more about this exciting new role please call Jackie or Kirsty on for a confidential …
Business Support Administrator employer: Wise Employment Careers
Contact Detail:
Wise Employment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Make sure to highlight your customer service experience during the interview. Since you'll be the first point of contact for online inquiries, showcasing your ability to handle queries and complaints effectively will set you apart.
✨Tip Number 2
Familiarize yourself with common CRM systems and Microsoft Office tools. Even though training will be provided, demonstrating your existing knowledge can show your proactive attitude and readiness to hit the ground running.
✨Tip Number 3
Prepare examples of how you've worked as part of a team in previous roles. This position emphasizes teamwork, so sharing specific instances where you contributed to a group effort will resonate well with the hiring team.
✨Tip Number 4
Show your enthusiasm for the role and the company during your conversation. Expressing genuine interest in the business and its goals can make a lasting impression and demonstrate that you're a great cultural fit.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Business Support Administrator position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in sales administration or customer service. Use specific examples that demonstrate your ability to handle online inquiries, process orders, and resolve complaints effectively.
Showcase Your Skills: Make sure to mention your IT skills, particularly with Microsoft Office. If you have experience with CRM systems, highlight that as well. This will show that you are prepared for the technical aspects of the role.
Craft a Strong Cover Letter: Write a personalized cover letter that reflects your engaging personality and work ethic. Explain why you are excited about this opportunity and how you can contribute to the team. Make it clear that you are a team player who is ready to support the online sales process.
How to prepare for a job interview at Wise Employment Careers
✨Show Your Engaging Personality
Since the role requires being the first point of contact for customer inquiries, it's essential to showcase your engaging personality during the interview. Practice friendly and approachable communication to demonstrate how you would interact with customers.
✨Highlight Your Attention to Detail
The job emphasizes an eye for detail, especially when processing orders and handling complaints. Be prepared to discuss specific examples from your past experiences where your attention to detail made a difference in your work.
✨Demonstrate Your Work Ethic
This position requires a strong work ethic and the ability to be a team player. Share stories that illustrate your commitment to getting the job done, even under pressure or tight deadlines.
✨Familiarize Yourself with CRM Systems
Although full training will be provided, showing that you have a basic understanding of CRM systems can set you apart. If you have experience with any CRM software, be sure to mention it and express your eagerness to learn new systems quickly.
