Global Study Manager in London

This role within GCSD plays a pivotal part in driving the clinical operations of assigned studies, from Commit to Study Initiation (CSI) all the way through to study archiving. As a Global Study Manager (GSM), you'll take ownership of crafting robust, accelerated delivery plans that aim for top‑tier performance—ensuring timelines, quality standards, and ambitious targets are consistently achieved. Collaborating closely with the Global Study Lead (GSL), you'll contribute to the seamless end‑to‑end delivery of the clinical study. As the GSM, you will lead the Operational Working Group (for in‑house studies) and actively participate as a key member of the Central Study Team (CST). This is a dynamic and impactful role designed for individuals driven to make a meaningful difference in clinical operations.

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. We embrace modern work practices; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in‑office work.

In this role you will:

• Be the Working Group (WG) Lead for Clinical Operations with accountability for the operational delivery of clinical study/studies to time, quality, and budget, company standards and scientific requirements, supporting decision‑making at pace and leading study team to achieve overall study deliverables.
• Be accountable for the following deliverables: Study Initiation Meeting, Clinical Study Activity Plan, Study Delivery Plan, TMF Quality Strategy Document, DCT Set Up, Study Demographic and Diversity Plan, Vendors Oversight Plan, Results Dissemination Plan, Investigator/CRA Meeting Set Up & associated training, Expected Document List, Recruitment Tracking, Budget tracking, eTMF filing and Vendor Set Up and Management, Patient Engagement Activities, CSDD KOM & template, Safety Management plan, Protocol Deviation Management Plan, eTMF & vendor set‑up, Pharmacy Manual.
• Support assessment and selection of FSO vendors.
• Be accountable for holistic oversight of FSO vendors according to the FSO handbook.
• Be responsible for assessment and selection of other study vendors under GCSD responsibility in consultation with GSL.
• Ensure compliance with ICH/GCP guidelines, all applicable laws and regulations, and GSK SOPs for assigned studies.
• Understand study contribution to program/submission.
• Balance risk/benefit to make decisions based on clear understanding of impact on the study and project.
• Proactively and effectively identify, oversee, and mitigate study risks.
• Ensure appropriate stakeholder communication, including study status, expectations, risks and issues.
• Be accountable to operate within the study budget.
• Effectively lead empowered matrix teams.
• Implement innovative approaches to study delivery through external facing advances in technology and sciences and encourage others within matrix and line teams to seek innovative perspectives and develop solutions.
• Be responsible for operational input into protocol and informed consent form development, and other key study documents.
• Lead and conduct investigator meetings and other study related meetings.
• Lead quality efforts to ensure protocol compliance and continual inspection readiness for assigned studies.
• Ensure data quality plans and end to end data cleaning is performed in‑stream by the responsible line functions.
• Ensure Clinical Study Report is delivered on time and support GSK's adherence to local regulatory guidance.
• Oversee the activities of the countries participating in the study.
• Provide support and coaching (where appropriate) to the SM.
• Be an ambassador in increasing utilization of AIML tools, driving automation of manual processes, finding efficiencies and more effective ways of working.

Why you?

Basic Qualifications & Skills

• Bachelor's degree: life sciences or related discipline.
• The role will require a good understanding of complex clinical development and regulatory processes.
• In‑depth experience in clinical research: study management, monitoring, data management.
• Strong skills and experience in project management and tools.
• Strong performer / executor of operational tasks with strong skills and experience in study delivery.
• Experience of working across multiple types of study designs.
• In depth knowledge of GCPs and ICH guidelines.
• Excellent stakeholder management and communication skills (oral and written), outstanding interpersonal skills.
• Demonstrates leadership skills, promoting motivation and empowerment of others in order to accomplish individual, team and organizational objectives.
• Strong understanding of the clinical study, drug development, sample management and other associated process and quality requirements, including ICH/GCP guidelines and SOPs.
• Good project management skills (including scope, budget, timeline, and resource planning and management, and use of associated tools and support where available).
• Able to lead and work within teams and networks across functional and geographical boundaries; leads by example and promotes collaboration, effective communication and leadership in others.
• Able to manage competing priorities, performance targets and project initiatives in a global environment.
• Operational expertise in risk management and contingency planning.
• Applies industry best practices to the design and execution of clinical studies to improve time and cost efficiency.
• Demonstrates conceptual, analytical and critical thinking.
• Effective at problem solving and conflict resolution.
• Ability to manage change and uncertainty.
• Ability to delegate tasks.
• Demonstrates experience in multicultural settings.
• Demonstrates versatility and ability to adapt to working across multiple TAs.
• Ability to think independently, analyse and solve problems systematically and creatively, and to take a risk‑based approach.

Closing Date for Applications: 22nd of May 2026 (COB)

Italian Salary Range / Fascia retributiva in Italia: EUR 53,475 to EUR 89,125. Annual gross base salary range for new hires in this position is listed above for each applicable location. These ranges take into account a number of factors including the candidate's skills, experience, education level and the market rate for the role.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.