At a Glance
- Tasks: Lead the strategy for customer discovery and engagement with Wise's products.
- Company: Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
- Other info: Join a diverse team committed to innovation and inclusivity.
- Why this job: Shape how millions discover and use Wise, making a real impact.
- Qualifications: 5+ years in product management with a focus on customer experiences.
The predicted salary is between 80000 - 100000 £ per year.
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
We're looking for a Senior Product Manager to join the Wise Account team in London to lead Account Discovery—the product area responsible for helping customers unlock the full value of their Wise Account. You’ll own the strategy for how customers discover, adopt and deepen their use of Wise across spending and saving. Your mission is to guide customers from their first successful use case through to becoming engaged everyday account customers by creating intuitive, personalised discovery experiences across the product.
You’ll work across multiple product teams to build the systems, surfaces and recommendations that connect customer journeys, helping people discover what's most relevant to them at the right time. This includes everything from onboarding and navigation to dynamic recommendations and lifecycle‑aware product guidance.
Responsibilities- Define and execute the vision and strategy for Account Discovery, helping customers discover, adopt and repeatedly use the most valuable parts of Wise.
- Build the discovery platform that powers recommendations, onboarding and feature discovery across multiple product surfaces.
- Increase adoption of key spending and saving behaviours by improving first‑use activation, cross‑use‑case expansion and repeat usage.
- Partner closely with product and marketing teams across Wise to identify opportunities to connect customer journeys and drive account adoption.
- Use customer research, experimentation and data to identify where customers drop off and what nudges or product experiences will help them take the next step.
- Work closely with Engineers, Designers, Analysts and Researchers to prioritise and deliver the highest‑impact initiatives.
- Influence product strategy across teams, creating consistent discovery experiences rather than isolated feature promotions.
- Be hands‑on throughout the product lifecycle – from defining strategy and analysing experiments to unblocking delivery and measuring customer impact.
- Define how millions of customers discover and adopt Wise beyond their first use case.
- Build a product‑wide discovery platform spanning recommendations, onboarding, navigation and customer journeys.
- Shape how multiple product teams promote and connect their experiences through a shared discovery system.
- Work on one of Wise's most strategic growth opportunities: increasing everyday account adoption across spending and saving.
- Collaborate with world‑class engineers, designers, analysts and researchers to build products used by millions of customers globally.
- You have 5+ years’ experience building customer‑facing digital products, ideally in growth, onboarding, discovery, recommendations or consumer product experiences.
- You have a strong product intuition combined with a data‑driven approach and enjoy using research and experimentation to solve customer problems.
- You think in terms of customer journeys and behavioural change, not just individual features.
- You enjoy working across multiple teams and influencing product direction without direct authority.
- You're comfortable working on platform products that enable many teams, balancing customer needs with broader business goals.
- You have a strong technical understanding and enjoy working closely with engineering on scalable product systems.
- You're highly hands‑on and happy to move between strategy, execution, analytics and delivery to maximise impact.
- Experience in fintech is helpful but not required.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Senior Product Manager - Account Discovery employer: Wise Australia Investments
Wise is an exceptional employer, offering a dynamic work culture in the heart of London where innovation meets inclusivity. As a Senior Product Manager, you'll have the opportunity to shape the future of financial technology while collaborating with a diverse team of world-class professionals. With a strong focus on employee growth and development, Wise empowers you to make a meaningful impact on millions of customers globally, all while enjoying competitive benefits and a commitment to diversity and equity.
Contact Details:
Wise Australia Investments Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager - Account Discovery
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Wise Australia Investments!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Wise Australia Investments would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Wise Australia Investments through your school's career services!
We think you need these skills to ace Senior Product Manager - Account Discovery
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Product Manager - Account Discovery, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Product Manager - Account Discovery position at Wise Australia Investments. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Wise Australia Investments
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
