At a Glance
- Tasks: Lead compliance and quality assurance in supported living services across London.
- Company: Wisdom Support Services, dedicated to supporting vulnerable adults since 2009.
- Benefits: Competitive salary, professional development, and a meaningful role in changing lives.
- Other info: Flexible team player with opportunities for growth in a dynamic environment.
- Why this job: Make a real difference in the lives of individuals with complex needs.
- Qualifications: Experience in CQC regulation, audit, and strong relationship-building skills.
The predicted salary is between 30000 - 35000 £ per year.
Specialist Supported Living, Complex Needs
Location: Sidcup head office (office-based), with travel to services across London and our service outside London
Salary: £30,000 to £35,000 per year, depending on experience
Hours: Full time
Reports to: Registered Manager
About us
Wisdom Support Services has supported vulnerable adults with complex needs and challenging behaviour since 2009. We are a domiciliary care provider registered with the Care Quality Commission, and we specialise in helping people move out of hospital and Assessment and Treatment settings into homes of their own, where they live with dignity, choice and the right support around them. Our clients include adults with learning disabilities, autism, epilepsy and physical health needs, and we deliver 24 hour support across our services, including live in, waking night and sleep in care.
The opportunity
As we grow, we are strengthening how we manage quality and compliance across the organisation, and this is a key appointment. You will own our compliance framework across all of our services, making sure each one is safe, well run and ready for inspection at any time. Just as important, you will be a natural people person who builds strong relationships with commissioners, referrers and partners, helping to bring in new referrals and support our growth across London and beyond, all while keeping quality at the heart of everything we do.
What you will do
- Lead CQC compliance and inspection readiness across all services
- Plan and carry out a rolling programme of audits covering care records, medication, health and safety and the home environment
- Review incidents, accidents and safeguarding matters, and make sure statutory notifications are submitted correctly and on time
- Make sure mandatory and specialist training is current for every member of staff
- Keep policies and procedures up to date and embedded in daily practice
- Support and guide Team Leaders, turning audit findings into clear, practical actions
- Report regularly to senior management on compliance, risk and quality
- Build and maintain strong relationships with commissioners, care managers and referrers
- Help drive new referrals and support the growth of our services across London and beyond, making sure quality keeps pace
What we are looking for
- Solid working knowledge of CQC regulation and the fundamental standards, ideally in supported living, learning disability or complex needs services
- Experience of audit, quality assurance or compliance in a regulated care setting
- A sharp eye for detail and the confidence to challenge practice constructively
- Strong organisation and the ability to manage a busy workload across multiple sites
- A full UK driving licence and access to a vehicle, as the role involves travel between services
- A natural people person and relationship builder who can represent us well to commissioners and referrers
- A flexible team player who is happy to take on duties as delegated by senior management
What we offer
- A salary of £30,000 to £35,000 depending on experience (negotiable for the perfect candidate)
- A genuinely meaningful role in an organisation that changes lives
- Support for your own professional development
- The chance to shape how a growing provider manages quality
Compliance Manager - Social Care - SE London & Kent in Sidcup employer: WISDOM SUPPORT LIMITED
Wisdom Support Services is an exceptional employer, offering a meaningful role in the heart of South East London and Kent, where you can truly make a difference in the lives of vulnerable adults. With a strong focus on professional development and a supportive work culture, we empower our employees to excel in their roles while fostering strong relationships with partners and commissioners. Join us in shaping the future of care, where quality and compassion are at the forefront of everything we do.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Manager - Social Care - SE London & Kent in Sidcup
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like WISDOM SUPPORT LIMITED looking for candidates who are engaged and informed.
We think you need these skills to ace Compliance Manager - Social Care - SE London & Kent in Sidcup
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at WISDOM SUPPORT LIMITED. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at WISDOM SUPPORT LIMITED
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with WISDOM SUPPORT LIMITED’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
