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- Tasks: Provide top-notch repair and maintenance services for plant equipment at customer sites.
- Company: Join WIRTGEN GROUP, a global leader in construction machinery with a strong reputation for quality.
- Benefits: Enjoy competitive pay, a company van, phone, laptop, and opportunities for career growth.
- Why this job: Be the face of a renowned brand while building relationships and solving real-world problems.
- Qualifications: NVQ 3 in Mechanical Engineering or equivalent; experience with plant equipment is a must.
- Other info: Willingness to travel across the UK and a positive attitude are essential for success.
The predicted salary is between 28800 - 42000 ÂŁ per year.
Field Service Engineer – Nationwide
WIRTGEN LIMITED serves as the UK branch of the Wirtgen Group, which is owned by the John Deere Company.
From our headquarters in Newark we specialise in technology and plant serving road construction, maintenance, and mineral processing machinery. We work hard to be close to our customers and provide first class sales and comprehensive aftercare for all our innovative products throughout the UK.
Competitive Earnings + Van + Phone + Laptop + Benefits
As a result of UK growth, a number of experienced Field Service Engineers with strong knowledge of plant equipment repair are required to provide an industry leading planned and reactive repair and maintenance service for an internationally renowned equipment manufacturer.
WIRTGEN GROUP (a John Deere company) is celebrated globally for its market‑leading products, excellent customer‑focused service and implementation of tried and tested quality standards. Often acting as the face of the company the successful Field Service Engineer will use their knowledge and experience of repairing & servicing mobile plant equipment on customer sites to provide them with a trusted and efficient service. An enquiring, analytical mind and the ability to portray a professional, courteous image at all times is essential.
Responsibilities
- Attending customer sites to conduct and complete scheduled services or repair work on Wirtgen Group equipment.
- Communicating with the office coordination team to ensure effective planning and delivery of the service schedule.
- Represent the Company in a professional manner, especially when on a Customer site, building and maintaining positive relationships with the customer base.
- Ensure that all work is carried out in a safe manner and in compliance with Health and Safety Procedures.
- Ensure accurate and timely completion of all required paperwork and reports.
- Carry out testing to ensure accurate fault diagnosis.
- Ensure levels of van stock are always adequate and company‑issued equipment and PPE is looked after.
- Carry out machine commissions, demonstrations and operator familiarisation as required.
Skills & Experience
- Good knowledge and experience of repairing / servicing plant equipment, preferably large mobile plant on customer sites.
- Hold an NVQ 3 in Mechanical Engineering / Plant Maintenance or equivalent.
- Must be keen to develop and learn new skills and gain new knowledge.
- Happy to travel extensively throughout the UK, including some overnight stays.
- A positive “can do” attitude is essential.
- Be able to read parts, hydraulic and electrical diagrams and troubleshoot all systems effectively.
- Takes great pride and care in providing an exceptional service to customers.
- Strong analytical and problem‑solving skills with an enquiring mind.
- Valid driver’s license with good driving record.
In return for your commitment and pride in your work Wirtgen offer a highly competitive remuneration package alongside the opportunity for genuine career progression as part of the Group’s continued expansion in the UK market.
Interested? Please apply by sending your CV and including details of your current salary to: Submit resume
Additional Information
- Seniority level: Mid‑Senior
- Employment type: Full‑time
- Job function: Information Technology
- Industries: Machinery Manufacturing
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Field Service Engineer - Nationwide employer: Wirtgen Group
Contact Detail:
Wirtgen Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Nationwide
✨Tip Number 1
Familiarise yourself with WIRTGEN GROUP's products and services. Understanding their machinery and the specific challenges faced in the field will help you demonstrate your expertise during interviews and discussions.
✨Tip Number 2
Network with current or former employees of WIRTGEN GROUP. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when tailoring your approach.
✨Tip Number 3
Prepare to discuss your hands-on experience with plant equipment repair. Be ready to share specific examples of past work that highlight your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Showcase your willingness to learn and adapt. WIRTGEN GROUP values continuous development, so emphasising your eagerness to gain new skills and knowledge can set you apart from other candidates.
We think you need these skills to ace Field Service Engineer - Nationwide
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with plant equipment repair and servicing. Include specific examples of your work, especially any relevant projects or achievements that demonstrate your skills in this area.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Field Service Engineer role. Mention your knowledge of WIRTGEN GROUP and how your background aligns with their values and requirements, particularly your ability to provide exceptional customer service.
Highlight Relevant Qualifications: Clearly state your NVQ 3 in Mechanical Engineering or equivalent qualifications in your application. If you have additional certifications or training related to plant maintenance, be sure to include those as well.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully diagnosed and resolved issues in previous roles. This will demonstrate your analytical skills and ability to troubleshoot effectively, which are crucial for the position.
How to prepare for a job interview at Wirtgen Group
✨Showcase Your Technical Skills
Make sure to highlight your experience with plant equipment repair during the interview. Be prepared to discuss specific examples of how you've diagnosed and resolved issues in the past, as this will demonstrate your technical expertise.
✨Emphasise Customer Service
Since the role involves being the face of the company, it's crucial to convey your ability to build positive relationships with customers. Share instances where you provided exceptional service or handled difficult situations effectively.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you approach troubleshooting and fault diagnosis. Use examples that showcase your analytical skills and how you’ve successfully resolved complex issues in a timely manner.
✨Exhibit a Positive Attitude
A 'can do' attitude is essential for this role. During the interview, express your enthusiasm for the position and your willingness to learn and adapt. This will help you stand out as a candidate who is not only skilled but also eager to contribute positively to the team.
