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- Tasks: Help patients transition smoothly from hospital to home by managing discharge processes.
- Company: Join Wirral University Teaching Hospital, known for its caring and competent staff.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Make a real impact on patient experiences while working in a friendly team atmosphere.
- Qualifications: No specific qualifications required; just a passion for helping others and good communication skills.
- Other info: Disability Confident employer, ensuring inclusivity in the hiring process.
The predicted salary is between 28800 - 43200 £ per year.
We welcome applications for the exciting opportunity to work as a Discharge Tracker within the Transfer of Care Hub at Wirral University Teaching Hospital. This role plays an important part in ensuring that patients have a planned timely discharge and that the patient’s pathway is effectively managed, ensuring patients have a positive experience of the hospital discharge process. The Discharge Tracker works closely with the clinicians and nursing staff to ensure that patients are proactively managed through the system to eliminate any potential delays.
To be first point of call for staff with issues regarding complex discharges. Participate in board rounds and ward huddles.
To work autonomously within identified caseload, managing workload to objectives agreed from daily MDT.
To ensure referrals and notifications are issued in a timely manner.
To develop a rapport with patients and their families/carers, to encourage their interest and participation in planning for leaving hospital.
Identify issues which may affect the patients discharge home and work with the MDT and other agencies to resolve them.
To act as a central point of contact for discharge planning, acting as a resource for knowledge of the discharge planning processes, services available and how to access them.
Identify complex patients at board rounds and ensure all discharge plans actioned.
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
Patient Flow Discharge Tracker | Wirral University Teaching Hospital NHS Foundation Trust employer: Wirral University Teaching Hospital NHS Foundation Trust
Contact Detail:
Wirral University Teaching Hospital NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Flow Discharge Tracker | Wirral University Teaching Hospital NHS Foundation Trust
✨Tip Nummer 1
Mach dich mit den Abläufen im Entlassungsprozess vertraut. Informiere dich über die spezifischen Herausforderungen, die Patienten bei der Entlassung haben können, und über die Rolle des Discharge Trackers im Team.
✨Tip Nummer 2
Netzwerke mit Fachleuten im Gesundheitswesen, um Einblicke in die besten Praktiken für die Entlassungsplanung zu erhalten. Dies kann dir helfen, ein besseres Verständnis für die Erwartungen an die Rolle zu entwickeln.
✨Tip Nummer 3
Bereite dich darauf vor, in deinem Vorstellungsgespräch Beispiele für deine Kommunikationsfähigkeiten zu geben. Da du eng mit Patienten, Familien und dem medizinischen Team zusammenarbeiten wirst, ist es wichtig, dass du deine Fähigkeit zur effektiven Kommunikation unter Beweis stellst.
✨Tip Nummer 4
Zeige dein Engagement für eine positive Patientenerfahrung. Überlege dir, wie du dazu beitragen kannst, den Entlassungsprozess für Patienten so reibungslos wie möglich zu gestalten, und teile diese Ideen während des Gesprächs.
We think you need these skills to ace Patient Flow Discharge Tracker | Wirral University Teaching Hospital NHS Foundation Trust
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Discharge Tracker position. Understand the key responsibilities and required skills, such as managing patient pathways and working with multidisciplinary teams.
Highlight Relevant Experience: In your application, emphasize any previous experience you have in healthcare settings, particularly in discharge planning or patient management. Use specific examples to demonstrate your ability to handle complex discharges and work autonomously.
Showcase Communication Skills: Since the role involves working closely with patients, families, and healthcare staff, make sure to highlight your communication skills. Provide examples of how you've effectively communicated in past roles, especially in challenging situations.
Tailor Your Application: Customize your CV and cover letter to reflect the values and mission of Wirral University Teaching Hospital. Mention your commitment to providing a positive patient experience and your understanding of the importance of timely discharges.
How to prepare for a job interview at Wirral University Teaching Hospital NHS Foundation Trust
✨Understand the Discharge Process
Make sure you have a solid understanding of the hospital discharge process and the role of a Discharge Tracker. Familiarize yourself with common challenges faced during discharges and think about how you would address them.
✨Show Your Communication Skills
As a Discharge Tracker, you'll need to communicate effectively with patients, families, and healthcare staff. Prepare examples of how you've successfully communicated in previous roles, especially in challenging situations.
✨Demonstrate Teamwork
Highlight your ability to work within a multidisciplinary team. Be ready to discuss past experiences where you collaborated with others to achieve a common goal, particularly in a healthcare setting.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask your interviewers about the Transfer of Care Hub and the specific challenges they face. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
