At a Glance
- Tasks: Be the friendly face of our school, handling enquiries and welcoming families.
- Company: Oldershaw School, a vibrant secondary school dedicated to excellence.
- Benefits: Employee Assistance Programme, CPD opportunities, free parking, and supportive environment.
- Other info: Join us in fostering a safe and inclusive environment for all students.
- Why this job: Make a positive impact in a dynamic school community while developing your skills.
- Qualifications: Excellent people skills and attention to detail; previous school office experience is a plus.
The predicted salary is between 31650 - 35892 £ per year.
- Fixed Term to July 2027
- 36 Hours Per Week 39 Weeks Per Year
- Band D
Oldershaw School is busy secondary school.
We offer a vibrant and supportive environment for our students and colleagues.
We believe in the very highest standards and expectations to provide a rich and challenging education for each and every student.
We are looking for a Receptionist who will be the first point of contact for families, handling enquiries via the phone, email and in person.
You will need to have excellent people skills, attention to detail and the ability to remain calm under pressure.
You will deal with students, staff, and visitors in a confident, professional, and welcoming manner, ensuring that everyone feels that nothing is too much trouble.
Previous school office, Arbor experience would be distinct advantage.
We are committed to supporting our staff, we can offer an Employee Assistance Programme (Health Assured), comprehensive CPD programme, Occupational Health and Free Parking.
This post is subject to an Enhanced DBS check.
The school is committed to the safeguarding and welfare of children and young people and expects all staff and volunteers to share this commitment.
The school is an Equal Opportunities Employer and positively welcomes applications from all people regardless of their sex, creed, marital status, race, age, disability, sexual orientation.
Please note applicants must provide evidence of the right to work in the UK. We do not currently offer sponsorship certificates as jobs are filled by the UK resident labour market.
If you are ready to make a positive impact and join our school community, we would love to hear from you.
Further details and an application pack can be obtained from the schools website.
Please apply using the schools application form and submit it to HR@oldershaw. wirral. sch. uk together with a covering letter.
Your application should be addressed for the attention of Mrs Jackson.
Receptionist (Maternity Cover) employer: Wirral Schools
Ridgeway High School is an exceptional employer, offering a supportive and inclusive environment that prioritises staff wellbeing and work/life balance. With a commitment to equality and diversity, the school fosters professional growth opportunities for its employees while providing a positive atmosphere recognised by Investors in People. Located in Wirral, this family-friendly school is dedicated to making a meaningful impact on students' lives, particularly those with special educational needs and disabilities.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Maternity Cover)
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Wirral Schools.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Wirral Schools. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Receptionist (Maternity Cover)
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Wirral Schools.
How to prepare for a job interview at Wirral Schools
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Wirral Schools's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Wirral Schools offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
