Service Support (Day Services) in Birkenhead

Wirral Council is a place where you can genuinely make a difference, guided by strong organisational values that shape everything we do. Our values - ambitious, professional, resident-focused and accountable, act as our organisational DNA, influencing how we work, lead and support one another every day. We take pride in delivering great services, acting with integrity, building positive relationships, and always putting residents first, creating a supportive and inclusive culture where everyone can "be the best we can be". With our beautiful surroundings, ambitious future plans, and a commitment to empowering staff to #BeTheDifference, Wirral Council offers an inspiring environment to grow your career and make a lasting impact.

Service Support (Day Services) 12 Month Fixed Term Contract - various locations/hours - please see below

Dale Farm - 1 vacancy (30 hours)

Eastham - 4 vacancies (1 x 28.33 hours, 2 x 25 hours, 1 x 19 hours)

Pensbywood - 6 vacancies (1 x 36 hours, 1 x 33.5 hours, 3 x 30 hours, 1 x 20 hours)

Oakenholt - 1 vacancy (25 hours)

Cambridge Road - 1 vacancy (21 hours)

Are you passionate about supporting adults to live fulfilling, independent lives? Do you want a rewarding role where every day makes a real difference?

Wirral Day Services is looking for caring, enthusiastic and motivated individuals to join our team as Service Support Workers. In this role, you will provide high-quality support to adults with learning disabilities, physical disabilities and complex health needs, helping them achieve their personal goals and take part in meaningful activities within the community.

About the Role

Working across our day service hubs and community settings, you will:

• Support people with personal care, health and wellbeing needs.
• Deliver engaging activities that promote independence, choice and inclusion.
• Encourage individuals to develop life skills and participate in their local communities.
• Build positive relationships with families, carers and partner organisations.
• Contribute to care and support planning, ensuring a person-centred approach at all times.
• Support fundraising events, social activities and community engagement opportunities.

About the Candidate

We are seeking people who:

• Are committed to delivering dignified, compassionate care.
• Have excellent communication and teamwork skills.
• Can work flexibly across different day service locations.
• Are organised and able to prioritise their workload.
• Share our values and are passionate about making a positive impact on people's lives.

We Have Specialist Provision for people with Profound and Multiple Learning Disabilities (PMLD) at Pensby Wood. The role requires patience, compassion and a person-centred approach. Individuals may have complex physical, health, sensory and communication needs and require support with all aspects of daily living. The role involves providing hands-on assistance, promoting comfort and wellbeing, supporting communication through non-verbal methods, facilitating meaningful activities and ensuring each person is able to participate fully in their life and community.

Experience & Qualifications

Experience supporting people in a care setting is desirable, whether through paid work, volunteering or personal experience.

A Level 2 Health and Social Care qualification (or willingness to work towards one) is desirable.

Experience supporting adults with complex health needs or behaviours of concern would be advantageous.

Why Join Us?

• Meaningful and rewarding work
• Ongoing training and development opportunities
• Supportive team environment
• Opportunities to make a genuine difference every day
• Be part of an organisation committed to helping people thrive

Join us and help people enjoy, achieve and thrive in their communities.

Working with people who have Profound and Multiple Learning Disabilities (PMLD) is a rewarding role that requires patience, compassion and a person-centred approach. Individuals may have complex physical, health, sensory and communication needs and require support with all aspects of daily living. The role involves providing hands-on assistance, promoting comfort and wellbeing, supporting communication through non-verbal methods, facilitating meaningful activities and ensuring each person is able to participate fully in their life and community. Successful applicants will be committed to building trusting relationships, recognising individual preferences and achievements, and delivering high-quality support that promotes dignity, inclusion and the best possible quality of life.

Wirral Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment. As part of our safer recruitment process, all successful applicants will be subject to thorough pre-employment checks, including enhanced DBS clearance, verified reference checks, verification of qualifications and identity, and checks of the right to work in the UK.

This post is subject to an Enhanced DBS check, including a check of the relevant Barred List(s). The Safer Recruitment & Employment Policy and the Disclosures for Recruitment Procedure can be found at: https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruitment-and-employment

We welcome applications from all suitably qualified candidates. For this vacancy, candidates must have an existing right to work in the UK before commencing employment. Skilled Worker visa sponsorship is not available for this post. Eligibility to work in the UK will be verified in the final stages of the selection process.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Working at Wirral

You’ll also want to know what it’s like to work here so, as a start:

Our values are more than just pieces of paper on our walls! We've all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave.

We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We're serious about recognising and rewarding people for the great things they do. You'll benefit from our track record of developing, growing and investing in our people.

We have a range of staff benefits including staff discounts, enrolment into the local government pension scheme (an excellent defined benefit scheme), immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.

We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.

Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.

We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you'd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible please contact recruitment@wirral.gov.uk

Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.

It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.