At a Glance
- Tasks: Support the management of student laptop loans and digital learning resources.
- Company: Join Wirral Metropolitan College, a leader in inclusive education.
- Benefits: Enjoy enhanced leave, flexible work, and excellent pension contributions.
- Other info: Work in a state-of-the-art environment with great career development opportunities.
- Why this job: Gain valuable skills in IT support and customer service while making a difference.
- Qualifications: GCSE Grade 4/C in English and Maths or willingness to achieve.
The predicted salary is between 14560 - 14560 £ per year.
We are looking for an IT & Library Services Digital Support Apprentice to join our team.
This is a 35 hours per week, fixed term for 18 months offering a salary of £14,560 per annum.
Why Join Us
At Wirral Metropolitan College our purpose is to provide inclusive, highest - quality education and training opportunities to meet the aspirations of students and the need of the local community.
To achieve our purpose, we live our values; We are Ambitious, We are Resilient, We are Inclusive, We are Empowering, We are Accountable.
Job Purpose/Key Responsibilities
To support the effective management of the College's student laptop loan scheme and digital learning resources while developing skills in business administration, customer service, IT support and asset management.
The postholder will work across both the ICT and Library teams, ensuring that college-owned laptops are maintained, accurately recorded, allocated to the correct users and supported throughout their lifecycle.
The role will involve working with students, staff and external stakeholders while maintaining high standards of record keeping and customer service.
Skills and Qualifications
- GCSE Grade 4/C or above in English and Mathematics (or willingness to achieve as part of the apprenticeship).
- Good IT skills, including Microsoft Office applications.
- Strong attention to detail and accuracy.
- Good written and verbal communication skills.
- Ability to organise workload and manage multiple tasks.
Benefits
- Outstanding facilities in state of-the-art environments
- Enhanced annual leave entitlement
- Enhanced family friendly policies and leave
- DBS checks completed and paid for by the employer
- Company is committed to CPD
- Flexible approach to work
- Excellent employer contribution rates into a local government pension scheme
- Access to free car parking (subject to availability)
Wirral Metropolitan College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
All applicants who are offered employment will be subject to a record check from the Disclosure and Barring Services before the appointment is confirmed.
It is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children.
Wirral Metropolitan College is actively committed to maintaining an environment which promotes and embeds equality, diversity and inclusion as a core value and welcome applications from all sections of the community.
The College ensures the principles of the Equality Act 2010 are adhered to and all job applicants and employees are treated equitably and fairly.
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IT & Library Services Digital Support Apprentice in Birkenhead employer: Wirral Met College
Wirral Metropolitan College is an exceptional employer, offering a supportive and inclusive work culture that prioritises professional development and employee well-being. With state-of-the-art facilities, enhanced family-friendly policies, and a commitment to continuous professional development, staff are empowered to thrive in their roles while enjoying a flexible work environment. Located in a vibrant community, the College provides excellent benefits, including generous annual leave and a strong pension scheme, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IT & Library Services Digital Support Apprentice in Birkenhead
✨Get Involved in Tech Communities
Dive into local tech meetups or online forums specific to IT consulting. Engaging with like-minded folks not only sharpens your knowledge but also opens doors to apprenticeship opportunities at firms like Wirral Met College.
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Universities often have exclusive partnerships with companies for apprenticeship placements. Hit up your career services and see if Wirral Met College is on their radar – they might even have insider info on application timelines!
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Create a simple portfolio showcasing any relevant projects or coursework you’ve done. This could be a website or a GitHub repo. When you apply to Wirral Met College, having a tangible demonstration of your skills can really set you apart.
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We think you need these skills to ace IT & Library Services Digital Support Apprentice in Birkenhead
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it’s all about your technical know-how. Make sure your CV highlights any programming languages, software, or tools you’ve worked with, even if it was just a school project. If you’ve completed any relevant courses or certifications, let those shine!
Think Like a Consultant:Your cover letter is your chance to demonstrate that you've got the consulting mindset. Bring in examples of how you've solved problems in the past or contributed to team projects, showing your analytical skills. Companies like Wirral Met College want to see that you can think critically and adapt!
Tailor Your Application to IT Consulting:Don't just send the same application everywhere. For Wirral Met College, make sure you mention their specific projects or values that resonate with you. This shows you're genuinely interested and not just sending your CV on a whim. Personalisation goes a long way!
Get Your Online Presence Right:Since you're applying for an apprenticeship, having a professional online presence is key! Consider linking to your GitHub or any tech-related projects you've been part of. It gives us a peek into your practical skills and can really make your application stand out!
How to prepare for a job interview at Wirral Met College
✨Show Off Your Technical Know-How
In IT consulting, having a grasp of the technical tools and systems used in the industry is key. Be prepared to discuss any relevant software or methodologies you've learned about, like Agile or specific programming languages. Even if you haven't used them extensively, demonstrating your familiarity can set you apart!
✨Discuss Problem-Solving Scenarios
Consulting is all about solving problems for clients. Think about any experiences, whether from school projects or personal interests, where you tackled a challenge. Be ready to explain your thought process in detail, as this shows your analytical thinking and how you approach issues—both vital in this field!
✨Highlight Your Willingness to Learn
As an apprenticeship candidate, they're looking for potential and eagerness to grow. Make sure you convey your enthusiasm for learning new skills and adapting to new technologies. Share examples of how you've taken the initiative in the past to expand your knowledge—whether through online courses or tech clubs!
✨Be Ready for Behavioural Questions
Expect to face a few behavioural questions, where you'll need to showcase your teamwork and communication skills. Prepare examples from your experiences in school or group projects that reflect your ability to collaborate and contribute effectively. This is vital in consulting, as you'll be working with teams and clients regularly!
