Leisure Assistant

There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.

Active Wirral is seeking motivated and customer‑focused Leisure Assistants to join our dedicated teams across several of our leisure centres. You will be based initially at one of our sites, with opportunities to work across the wider service. We are looking for individuals who are professional, ambitious, accountable and committed to delivering excellent customer service. You will play a key role in ensuring our leisure facilities remain safe, welcoming and enjoyable for all users.

Key tasks of the role include:

• Providing lifeguard duties across designated swimming pools.
• Regularly patrol the gym area on rota and ensure all areas of the leisure facility and machines are clean and in good working order.
• Ensure all areas are fit for purpose and report all defects to Line Manager.
• To undertake general cleaning and labouring duties as required.
• Regularly patrol outside facilities, collect tickets and supervise outside changing facilities including the issue of keys for changing areas.
• An understanding of and an ability to deliver excellent customer service.
• All Leisure Assistants must participate in on-going training programmes.

A current Royal Life Saving Society (RLSS) Pool Lifeguarding qualification is an essential requirement for this post. Candidates should be willing to work flexible hours and shift patterns across all leisure centres which may include evenings and weekends.

This post requires a DBS check. The Safer Recruitment & Employment Policy and the Disclosures for Recruitment Procedure can be found at: Safer Recruitment & Employment. Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration. For details regarding the salary of a skilled worker visa please visit Home Office: Skilled Worker Visa Salary List.

If you’re already a Wirral Council employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience.

If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on info@involvenorthwest.org.uk or contact 0151 644 4500 or 0151 652 4349.

Working at Wirral, you’ll also want to know what it’s like to work here so, as a start: Our values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave. We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do.

You’ll benefit from our track record of developing, growing and investing in our people. We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.

We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.

If you’d like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact recruitment@wirral.gov.uk.

Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.

Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.

The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. We do not accept applications or CVs from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.

Please apply online by clicking the link below.